Acceptance Market Manager – Netherlands / BENELUX

🚀 Be part of a movement to change the way Europe pays In today’s digital world, payments often still feel outdated: random delays and confusing rules make it harder than it should be to pay and get paid. The European Payments Initiative (EPI) is here to change all that, forever. With Wero, our digital wallet, we make sending and receiving money simple, seamless and secure across France, Belgium and Germany, with more countries and omnichannel solutions coming soon. Supported by 16 major banks and the two largest European acquirers, EPI is building a new, proudly European payment system: easy, instant and transparent, all for the greater good. 🔎 What's in it for you Join EPI and help shape the future of merchant acceptance in The Netherlands/BENELUX. You will drive the adoption of Wero among Dutch merchants, influence the development of new acceptance verticals, and have a direct impact on the growth of a truly European payment solution. At EPI, we embrace a remote-first culture, enabling our teams to work from the country they're based in, with in-person meetings at least once a quarter to foster collaboration and connection. 🐝 About the team You will report to the Director Market Acceptance Netherlands and work closely with colleagues across Europe (Business Acceptance, Marketing, Product…). The environment is remote-first, highly cross-functional and international, with regular touchpoints and in-person gatherings for key milestones. 💥 Your impact As Acceptance Market Manager Netherlands, you will be a key driver of Wero's merchant-side expansion across The Netherlands/BENELUX. You will: 1. Develop and drive merchant acceptance Identify, engage and activate priority Dutch-speaking merchants to adopt and prioritize Wero. Support the development of new acceptance verticals (public transport, POS activation, mobility, services…). Be the primary point of contact for merchants through onboarding and activation. 2. Support merchants throughout onboarding & activation Ensure merchants follow the required onboarding steps and meet PSP-related activation prerequisites. Act as the operational liaison between merchants, acquirers and EPI teams. Guide merchants through Wero implementation, answering functional and technical questions. 3. Represent Wero across the European ecosystem with a focus on The Netherlands Participate in key industry events, associations and forums to increase awareness and adoption. Monitor market dynamics and competitive offerings to feed into EPI's acceptance strategy. 4. Bridge merchant needs with internal teams Translate merchant feedback into actionable insights for Product, Scheme, Pricing and Membership teams. Ensure acceptance requirements are clearly communicated and prioritized internally. Stay up-to-date on product details to guide merchants effectively. 5. Provide visibility through structured reporting Maintain an updated pipeline and activity tracking. Synthesize and present merchant progress and market insights to support strategic decisions. 💻 Technology stack Atlassian suite HubSpot CRM Microsoft Office Suite 🕵🏻‍♀️ To succeed, you should meet at least 70% of these requirements 6+ years of experience in payments, business development or related domains, with direct exposure to merchants and/or payment acceptance. Strong knowledge of the Dutch payment ecosystem. Experience in payment business development or payment strategy. Background in project and/or product management. Proven ability to drive merchants or partners through onboarding and activation processes. Excellent relationship-building skills with stakeholders across merchants, partners and internal teams. Fluency in both Dutch and English is required (written and spoken). Comfortable operating in a remote-first, multicultural and fast-evolving environment. Shares our values: curiosity, resilience, optimism, autonomy and initiative. Strong sense of ownership, structure and prioritization. Nice-to-haves Experience working with acquirers, large merchants or public acceptance players. Knowledge of Dutch public acceptance sectors (transport, utilities, mobility, public services…). Exposure to product lifecycle phases or merchant integration projects. Experience collaborating with industry bodies, merchant associations or institutional groups. Public-speaking experience (moderating panels, hosting sessions, presenting to senior audiences). French proficiency is a plus. 🪜 If this looks like you, the recruitment steps are: A first call with one of our recruiters An interview focused on the mission and your expertise A meeting with the team A meeting with the Chief of Acceptance Hopefully, an offer you can’t refuse 🫶 Our commitment to equal employment opportunities EPI offers the same job opportunities to all, without distinction of gender, ethnicity, religion, sexual orientation, social status, disability or age. EPI promotes the development of an inclusive work environment that mirrors the diversity of the clients our product is serving.