Alliances Manager
Company Description
Benefit Harbor is a leading provider of benefits administration technology and compliance solutions, trusted by employers across the United States for over 25 years. Using proprietary, purpose-built technology, the company simplifies complex benefits environments by streamlining enrollment, eligibility management, carrier data exchange, and regulatory compliance. Benefit Harbor primarily serves midsize to large enterprises, helping HR teams reduce administrative workload and ensure ACA compliance. With strong integrations to insurance carriers and a focus on modernizing benefits operations, the company enhances the experience for both administrators and employees. Team members collaborate in a technology-driven, client-focused environment that values accuracy, reliability, and service excellence. Job Title: Alliances Manager Location: Remote (Preferred: U.S.) Reports To: Head of Sales Position Summary Benefit Harbor is seeking a highly organized, relationship-driven Alliances Manager to serve as the central point of coordination between Benefit Harbor, Workday, and our broader ecosystem of implementation partners, consulting firms, carriers, and technology partners. This role is part relationship manager, part marketing coordinator, part project manager, and part communications leader. The ideal candidate excels at building strong professional relationships, coordinating cross-functional initiatives, organizing partner programs and events, and ensuring all stakeholders remain informed, engaged, and aligned. The Alliances Manager will play a critical role in helping expand partner engagement, improve communication across the ecosystem, support joint go-to-market initiatives, and ensure Benefit Harbor is viewed as a trusted and strategic partner.
Key Responsibilities
Partner Relationship Management Serve as a primary point of contact for strategic alliance relationships. Maintain regular communication with Workday alliance leaders, partner managers, implementation firms, and ecosystem partners. Coordinate recurring business reviews and partner check-ins. Track relationship health, engagement levels, opportunities, risks, and action items. Ensure follow-through on commitments made between organizations. Partner Communications Develop and manage partner communications programs. Create and distribute: Monthly partner newsletters Quarterly business updates Program announcements Product release communications Enablement updates Maintain partner contact databases and communication calendars. Ensure consistent messaging across all partner channels. Marketing & Go-To-Market Coordination Coordinate joint marketing initiatives with Workday and ecosystem partners. Assist with: Webinar planning Campaign execution Customer success stories Partner spotlight programs Social media promotion Work closely with sales and marketing teams to maximize partner engagement. Event Planning & Execution Organize and coordinate: Partner summits Workday events User groups Executive dinners Regional partner meetings Virtual events and webinars Manage logistics including: Invitations Registration Agendas Venue coordination Vendor management Follow-up communications Program & Operations Management Maintain alliance calendars and activity plans. Track partner-generated opportunities and engagement activities. Coordinate internal follow-up across sales, marketing, product, customer success, and leadership teams. Document meeting notes, decisions, commitments, and action plans. Prepare executive summaries and alliance status reports. Internal Coordination Serve as the central coordinator between: Sales Marketing Customer Success Product Executive Leadership Ensure alliance activities are aligned with company objectives. Help prioritize and drive completion of partner-related initiatives.
Qualifications
Required 3–7 years of experience in: Partner management Alliance management Marketing coordination Business development Program management Exceptional organizational and project management skills. Strong written and verbal communication abilities. Ability to manage multiple initiatives simultaneously. Comfortable interacting with executives and senior leaders. Experience coordinating events and managing logistics. Strong proficiency with: Microsoft Office Google Workspace CRM platforms (Salesforce preferred) Marketing automation tools Virtual event platforms Preferred Experience working within the Workday ecosystem. Experience supporting SaaS partnerships. Familiarity with employee benefits, HR technology, payroll, or insurance industries. Experience coordinating partner marketing programs. Success Metrics The successful candidate will be measured on: Partner engagement levels Partner satisfaction and relationship health Completion of alliance initiatives Partner event attendance and success Communication cadence and quality Joint marketing program execution Ecosystem growth and activation Internal stakeholder satisfaction Characteristics of the Ideal Candidate Highly organized and detail-oriented Naturally relationship-focused Strong communicator Self-starter who requires minimal supervision Comfortable working with executives Able to balance strategic thinking with hands-on execution Positive, professional, and collaborative Thrives in a fast-growing environment