Business and Marketing Coordinator

Job Description

Job Description Benefits: Company parties Competitive salary Employee discounts Free uniforms Opportunity for advancement Paid time off Training & development Marketing Coordinators at The Learning Experience are responsible for the marketing and campaign performance of the Center. They possess a crucial ability to apply their business acumen to customer engagement, assisting in the development of marketing plans, managing social media campaigns, and ensuring the center's visibility in local searches. As the Marketing Coordinator, youll play a key behind-the-scenes role in helping our schools bring their local marketing efforts to life. Youll assist in providing resources, materials, and guidance to school teams, while also supporting day-to-day marketing operations, company-wide initiatives, internal communications, and more. Role Responsibilities: Drive marketing performance and productivity for all operational aspects of the center Manage all vendor relationships- organizes facilities, maintenance, and technology support Guide those who need marketing helpanswering questions, sharing tools, and pointing them in the right direction Track and manage incoming marketing requests, keeping timelines, budgets, and deliverables organized and on schedule Help update and maintain content on company and employee websites, ensuring accuracy and consistency Support the coordination and execution of email campaigns Assist in updating external listings and third-party websites to ensure schools are accurately represented Provide basic training and support on marketing tools and software platforms used by school staff Support communication for new school openings or transitions by coordinating messaging and materials Conduct research to support local marketing efforts and assist in developing simple project plans Collaborate with the marketing team and other departments to support seasonal campaigns, promotions, and events Pitch in on team projects and marketing operations as needed In partnership with the Center Director, conducts team meetings to communicate important information and set a direction What You'll Bring Excellent communication and interpersonal skillsyou enjoy working with people and building relationships Strong attention to detail and a knack for staying organized Ability to manage multiple tasks and meet deadlines in a fast-paced environment A positive, team-oriented attitude and willingness to learn Comfort using tools like Microsoft Office; experience with Canva or project tracking tools is a plus CUSTOMER ENGAGEMENT Executes marketing brand campaigns within the center and implements local marketing activities. Oversees Work and Family program- building new relationships with community and business leaders (Housing Communities, Chamber of Commerce, Local Businesses) Effectively uses social media channels for parent engagement and retention Nurtures leads through scheduling and conducting tours; follows up with potential families to secure enrollment. Leads tours, highlighting key features of our brand and the center and maintains strong connections with potential customers Has a strong understanding of the childcare offerings within the community Maintains the lead tracking portal and customer database Coordinates the registration process and maintains customer and employee information in center systems Responsible for communications to families (i.e. billing, newsletters) Plans and manages budget for parent pleasers Qualifications: 3+ years experience in retail/store management - cross-industry experience is welcome Demonstrated leadership ability with a minimum of 2+ years of experience in a customer-facing sales setting Ability to leverage data to understand the business and make decisions Bachelors degree preferred Required qualifications:

• 3+ years experience in retail/store management
• 2+ years of experience in a customer-facing sales setting
• Demonstrated leadership ability
• Ability to leverage data for business insights

Desired qualifications:

• Experience with Canva
• Project tracking tools