Chief of Staff, Strategic Initiatives

PhareOS | R1 RCM is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As the Chief of Staff, Strategic Initiatives to the President, PhareOS you will serve as the strategic integrator and execution leader for the PhareOS organization. Acting as the connective force across PhareOS organization and R1’s R37 AI Lab, this role ensures that enterprise priorities, growth strategy, and operational execution move in lockstep across Enterprise Deployments, Payer Analytics, Product, Engineering, and cross‑functional partners. Every day the Chief of Staff, Strategic Initiatives, drives alignment, accelerates decision‑making, and orchestrates the operating rhythm for the organization by leading key initiatives, executive forums, QBRs, board‑level materials, and cross‑organizational planning. To thrive in this role, you will work seamlessly across the organization and corporate function teams. This role translates strategy into disciplined execution, strengthens communication and collaboration, and ensures strategic goals are consistently operationalized throughout the organization. Here’s what you will experience as the Chief of Staff, Strategic Initiatives to the President, PhareOS: Holistic Strategy Execution & Cross Functional Leadership

• Serve as the primary integrator across Enterprise Deployments, Payer Analytics, Product, Engineering and cross‑functional partners to translate strategy into execution and ensure cross functional accountability.
• Partner with Finance and Product to align growth strategy, investment prioritization, and resource allocation.
• Drive organizational cohesion, transparency, and communication across the business and adjacent corporate teams.
• Identify enterprise level risks, interdependencies, and opportunities; develop frameworks for rapid decision making and escalation.

Operating Model, Cadence & Leadership Forums

• Architect and manage the operating cadence, including MORs, QBRs, All Hands, leadership staff meetings, weekly performance reviews, and cross functional initiative reviews.
• Design and facilitate agendas, ensuring clarity of goals, ownership, follow through, and outcomes.
• Ensure action items, decisions, and priorities “stick,” and drive follow up across teams to maintain alignment and accountability.
• Develop structure and processes for improved communication and effectiveness within the organization and between the org and broader R1.

Strategic Initiative Leadership

• Lead high priority, cross functional initiatives tied to growth, operational excellence, commercial readiness, client outcomes, and transformation.
• Oversee program structure, resourcing, KPIs, and stakeholder alignment.
• Conduct benchmarking, market analysis, and competitive intelligence to inform strategic decisions.
• Track, report, and escalate against initiative progress and key milestones.

Executive & Board Enablement

• Lead the development, synthesis, and refinement of CEO-, CFO-, ELT-, and Board level materials related to PhareOS, market positioning, roadmap execution, client outcomes, and performance.
• Anticipate executive questions, prepare defensible analysis, and ensure consistent, high quality storytelling across the business.
• Serve as a subject matter advisor for key executive conversations, briefings, and decision sessions.

Organizational Effectiveness & Culture

• Partner with HR, Finance, and Communications on talent strategy, org design, change management, and cross team engagement.
• Help drive cultural alignment, leadership effectiveness, and communication flow across the organization.
• Build strong relationships across the organization to increase effectiveness, transparency, and collaboration.

Required Qualifications & Experience

• 12+ relevant strategy experience, including 8+ years in a senior leadership role
• Proven track record of leading and executing successful strategic initiatives with ROI modeling
• Proven executive and board presentation experience
• Strategic and operational orientation, with flexibility and willingness to move seamlessly between hands-on execution and higher-level strategic thinking as needed
• Up to 15% travel

Preferred Experience

• Healthcare, healthcare technology, or RCM