Chief of Staff, Virtual Care

We are looking for a Chief of Staff to work closely with the Chief Technology Officer (CTO). In this role, you will help the engineering team stay organized, grow their people, and improve how they work together. This is an individual contributor (IC) role, meaning you will not directly manage a team. However, you will have strong influence across the organization by supporting leaders, driving key projects, and helping teams stay aligned and productive. Responsibilities: Support the CTO in planning and running team activities such as meetings, all-hands, and offsite events Help create and improve career paths, performance reviews, and growth plans for engineers Work with managers to monitor team health, including engagement, retention, and development Build and improve onboarding plans for new hires Partner with Recruiting to support hiring efforts, including job design and interview processes Help plan hiring needs based on business goals and team priorities Track open roles, candidate pipelines, and hiring progress Keep track of key decisions and make sure action items are completed Lead special projects such as team changes, new processes, or organizational improvements Help document and share engineering standards and best practices Coordinate work across teams to remove blockers and improve collaboration Qualifications: 5+ years of experience in a strategy, operations, or leadership support role Experience working in a large or fast-paced organization is preferred Strong understanding of people processes such as hiring, performance reviews, and career development Excellent written communication skills (clear and easy-to-follow documents and summaries) Strong relationship-building skills; able to handle sensitive topics with care and professionalism Able to create structure and improve processes without making them overly complex Nice to Have: Experience working with engineering or technology teams Background in engineering or engineering management Familiarity with compensation programs or salary structures If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 113,300 - 188,800 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email [email protected] for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.