Delivery Manager (Remote, Full-Time) [HR183]
About Smart Working At Smart Working, we believe your job should not only look right on paper but also feel right every day. This isn’t just another remote opportunity - it’s about finding where you truly belong, no matter where you are. From day one, you’re welcomed into a genuine community that values your growth and well-being. Our mission is simple: to break down geographic barriers and connect skilled professionals with outstanding global teams and products for full-time, long-term roles. We help you discover meaningful work with teams that invest in your success, where you’re empowered to grow personally and professionally. Join one of the highest-rated workplaces on Glassdoor and experience what it means to thrive in a truly remote-first world.
About the Role
We are seeking an experienced Delivery Manager to play a key role in driving the successful delivery of digital products within a fast-paced, cross-functional environment. Working closely with Product Owners, Technical Leads, and delivery teams, you will be responsible for ensuring product roadmaps are executed effectively, predictably, and with a strong focus on customer outcomes. This role requires a delivery professional who is comfortable operating in complex business environments, balancing strategic roadmap planning with day-to-day delivery execution. You will help teams continuously improve delivery practices, manage stakeholder expectations, mitigate risks, and create an environment where high-quality work can be delivered consistently. The ideal candidate will bring a strong background in agile delivery, stakeholder management, and continuous improvement, with the ability to adapt delivery methodologies to suit different teams and products. \n
Responsibilities
Lead the delivery of product roadmaps within cross-functional teams, ensuring the successful execution of strategic initiatives. Partner closely with Product Owners and Technical Leads to deliver user-focused digital products and experiences. Facilitate sprint planning, roadmap planning, and ongoing prioritisation activities. Apply and adapt delivery methodologies to meet the needs of individual teams, products, and business objectives. Drive predictable, high-quality delivery in a fast-paced and evolving environment. Monitor and report on roadmap milestones, delivery progress, dependencies, risks, and blockers. Use delivery metrics and team performance data to identify opportunities for continuous improvement. Establish and enhance delivery frameworks, processes, and best practices. Identify, manage, and escalate risks and issues proactively to minimise delivery impact. Foster collaboration across engineering, product, business, and stakeholder groups. Support teams in maintaining focus, removing impediments, and improving overall delivery effectiveness. Build strong relationships with stakeholders at all levels, ensuring clear communication and alignment throughout the delivery lifecycle. Requirements 5+ years of experience in Delivery Management, Project Management, or a similar technology-focused delivery role. Proven experience working within cross-functional product and engineering teams. Strong experience delivering digital products and managing complex delivery roadmaps. Demonstrated ability to manage stakeholders across multiple levels of seniority. Experience leading sprint planning, roadmap planning, and delivery governance activities. Strong understanding of Agile delivery methodologies and frameworks. Experience implementing, improving, and scaling delivery processes and frameworks. Excellent organisational, prioritisation, and communication skills. Strong risk management skills, including the ability to identify, assess, and proactively mitigate delivery risks. Experience using delivery metrics and reporting to drive team performance and continuous improvement. Ability to adapt delivery approaches based on team maturity, product requirements, and business needs. Strong problem-solving skills and the ability to manage competing priorities in a dynamic environment. Experience working in complex business environments with multiple stakeholders and dependencies.
Nice to Have
Experience partnering with Data, Analytics, or Data Engineering teams. Experience working within regulated industries or highly governed environments. Exposure to digital transformation, SaaS, or large-scale technology programmes. Experience with Lean, Scrum, Kanban, or hybrid delivery frameworks. Relevant certifications such as Scrum Master, Agile Practitioner, PRINCE2, PMP, or equivalent. Experience working within travel, aviation, e-commerce, or customer-facing digital product environments.
Benefits
Fixed Shifts: 12:00 PM - 9:30 PM IST (Summer) | 1:00 PM - 10:30 PM IST (Winter) No Weekend Work: Real work-life balance, not just words Day 1 Benefits: Laptop and full medical insurance provided Support That Matters: Mentorship, community, and forums where ideas are shared True Belonging: A long-term career where your contributions are valued \n At Smart Working, you’ll never be just another remote hire. Be a Smart Worker - valued, empowered, and part of a culture that celebrates integrity, excellence, and ambition. If that sounds like your kind of place, we’d love to hear your story.