Healthcare Credential Exam Specialist
This is a remote position Help Shape the Future of Healthcare Certification The Healthcare Certification Exam Specialist supports AAPC’s certification exam development initiatives through the creation, review, maintenance, and validation of credentialing assessments and related exam products. This role collaborates with subject matter experts, exam committees, and internal stakeholders to ensure certification exams align with industry standards, professional competencies, and exam development best practices. Responsibilities include exam item development, competency mapping, blueprint maintenance, exam validation activities, and oversight of beta testing processes. The role also leverages AI-assisted technologies and emerging assessment tools to support exam development workflows, content quality, operational efficiency, and innovation while maintaining adherence to established governance, psychometric, and healthcare industry standards. This position serves as an internal resource for exam development standards, healthcare industry guidelines, certification quality initiatives, and responsible AI-supported content development practices. What You’ll Do As a Healthcare Certification Exam Specialist, you will play a key role in supporting AAPC’s exam development ecosystem and educational initiatives. Responsibilities include: Develop and maintain certification exam items that assess real-world healthcare knowledge and skills Support the creation of practice exams, study guides, courses, and additional educational resources Collaborate with subject matter experts, instructional designers, and internal stakeholders to ensure content accuracy and alignment with learning objectives and industry standards Conduct technical and quality reviews of exam and educational content Serve as an internal subject matter expert for certification and educational initiatives Lead and mentor Exam Development Committees and exam item authors Build and maintain exam competency maps and certification blueprints Coordinate beta testing and support item validation efforts, including pilot testing and psychometric review Stay current on coding guidelines, regulatory updates, healthcare compliance, and industry trends Participate in ongoing process improvement initiatives and team collaboration sessions Support exam platform administration and related technologies Assist with additional projects and strategic initiatives as needed While every day is different, your work will generally include:Exam development and content creation Collaboration, technical review, and committee engagement Project coordination, blueprinting, and beta testing support Research, innovation, and process improvement initiatives — including exploring emerging AI tools and technologies that improve efficiency and content quality What You Bring Required QualificationsActive coding certification from a recognized organization (e.g., AAPC or AHIMA) required; exam development credentials from organizations such as ICE‑CCP® (I.C.E.); or equivalent experience. Strong understanding of medical coding, billing, auditing, compliance, or revenue cycle operations Excellent written and verbal communication skills Strong attention to detail and organizational abilities Experience collaborating across technical and nontechnical teams Proficiency with Microsoft Office products Preferred QualificationsExperience working in a coding or billing environment Experience in national exam item writing Experience in healthcare education, credentialing, or certification Familiarity with psychometrics, exam development, or adult learning principles Who You Are You are:Passionate about healthcare education and professional development A strong collaborator who enjoys working across teams Curious, innovative, and eager to improve processes Comfortable balancing detail-oriented work with strategic thinking Motivated by meaningful work that impacts thousands of healthcare professionals Demonstrates curiosity and adaptability in working with AI-powered tools and evolving technologies to enhance efficiency, innovation, and content quality This role may be especially appealing to:Experienced medical coders or auditors seeking broader industry impact Professionals interested in certification development and assessment strategy AAPC Values DRIVEN Self-starting, motivated, and accountable. You take initiative and pursue excellence with energy and confidence. HUMBLE Open to learning, feedback, and continuous growth. You value teamwork and recognize the contributions of others. TRANSPARENT Honest, trustworthy, and integrity-centered in every interaction. SUPPORTIVE Committed to empowering others and working together to overcome challenges. INNOVATIVE Creative, adaptable, and willing to tackle ambitious goals with resourcefulness and determination. AAPC is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items. We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above-listed items.