Human Services Enforcement Agent - Special Projects & Medical Unit
About the position Department of Health and Human Services (DHHS) Human Services Enforcement Agent Opening Date: March 23, 2026 Closing Date: April 3, 2026 Job Class Code: 5009 Grade: 21 Salary: \$24.71– \$30.14 per hour Employees in this classification begin at \$24.71, Step 4 of the pay scale Position Number: 02000-1428 Location: Portland This position allows for partial telework with management approval based on operational needs after the first 6 months of initial training. Currently, this position is not eligible for visa sponsorship or STEM OPT extensions. Core Responsibilities: Human Services Enforcement Agents perform investigative, protective services work in locating non-custodial parents; establishing, enforcing, and collecting child support obligations; and establishing the paternity of children born out of wedlock.
Responsibilities
- Investigative services work in locating non-custodial parents.
- Establishing, enforcing, and collecting child support obligations.
- Establishing the paternity of children born out of wedlock.
- Enforcement services work initiating administrative collection actions.
- Initiating appropriate court action.
- Representing the Department's interest in Maine District Court in matters pertaining to child support.
Requirements
- A Bachelors Degree in Criminal Justice, Business or Public Administration, or a related field.
- Directly related paraprofessional or higher-level experience may be substituted for education on a year-for-year basis.
Benefits
- Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave , and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
- Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums (\$12,845.82 - \$15,112.76 annual value), depending on salary.
- Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%.
- Dental Insurance – The State of Maine pays 100% of employee-only dental premiums (\$395.72 annual value).
- Retirement Plan – The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
- Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including non-birthing and adoptive parents—receive six weeks of fully paid parental leave . Additional, unpaid leave may also be available, under the Family and Medical Leave Act .
- State employees are eligible for an extensive and highly competitive benefits package , covering many aspects of wellness.