Itinerary Customer Service Coordinator
Role Overview We are currently expanding and are seeking qualified individuals who succeed with assisting their clients and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services. This role is for candidates who are detail-oriented, highly organized, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.
Key Responsibilities
Assist clients with coordinating personalized service arrangements Research and compare available options to meet client preferences Confirm reservations and ensure accuracy of details Provide clear, professional communication via email and phone Support updates, modifications, and service-related inquiries Maintain accurate records and documentation Complete required training and participate in team communications
What We Offer
Fully remote Flexible schedule Ongoing training Collaborative team culture
Qualifications
Authorized to work in the US, UK, Mexico, Australia, or Spain Strong written and verbal English communication skills Reliable internet connection and smartphone (computer is also strongly recommended) Must be at least 18 years of age