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Kanban Scrum Master

Work from home Full-time role Hiring

Swoon is actively hiring a Kanban Scrum Master to join the team! What your day-to-day will look like?

  • Serve as Scrum Master for multiple Agile teams, facilitating Sprint Planning, Daily Standups, Sprint Reviews, Retrospectives, and ensuring teams follow Scrum best practices.
  • Coach Product Owners, stakeholders, and development teams on Agile methodologies, helping improve team collaboration, delivery effectiveness, and continuous improvement efforts.
  • Manage Agile delivery using Jira and AI-enabled tools, supporting backlog refinement, sprint forecasting, automated reporting, and workflow optimization.
  • Track and analyze team performance metrics such as velocity, cycle time, sprint predictability, and defect trends, providing actionable insights to improve delivery outcomes.
  • Coordinate cross-team dependencies, risks, and planning activities, partnering with Product Managers, Agile Coaches, and Program Managers to align priorities and support quarterly planning initiatives.
  • Support DevOps and continuous delivery practices, working closely with engineering teams to align Agile processes with CI/CD pipelines, quality standards, and test automation efforts.
  • Partner with Supply Chain, Order Management, Product, and Engineering teams to deliver Agile initiatives that improve order fulfillment, inventory visibility, customer experience, and operational efficiency.

What’s Required / Technical Skills

  • 5+ years serving as a Scrum Master supporting Agile software development teams. Experience facilitating all Scrum ceremonies and driving Agile delivery.
  • 3+ years of experience working in a fashion retail environment
  • 3+ years of Experience supporting Agile teams within Supply Chain, Order Management, Fulfillment, Inventory, Logistics, or related business functions.
  • Ability to understand business processes and translate them into Agile delivery plans.
  • Strong knowledge of Scrum, Kanban, and Agile best practices.
  • Expertise using Jira for backlog management, sprint planning, workflow management, reporting, and team visibility. Experience leveraging Jira AI capabilities is highly preferred.
  • Experience tracking and analyzing Agile delivery metrics such as velocity, cycle time, predictability, throughput, and defect trends.
  • Ability to use data to improve team performance and delivery outcomes.
  • Strong communication and collaboration skills with Product Managers, Engineering Leaders, Business Stakeholders, and Program Managers.
  • Experience managing dependencies, risks, and planning activities across multiple teams.

Preferred Qualifications

  • Experience with AI-enabled tools such as Copilot.
  • SAFe, CSM, PSM, or equivalent Agile certifications.
  • Understanding of DevOps, CI/CD pipelines, and test automation.

What else you should know? Job Title: Kanban Scrum Master Contract – 6-month contract to hire role Location – New York, NY Remote – MUST reside in the United states and work in EST or CST time zone Hourly Rate - $40-50 an hour Work Authorization -US Citizen or Permanent Resident Only What’s Next? Apply Now!

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