Law Firm Assistant / Receptionist
Law Firm Assistant / Receptionist The Lonergan Law Firm PLLC is seeking a reliable, detail-oriented Assistant / Receptionist to support daily operations. This role provides operational support and administrative assistance to an off-site manager, serves as the front desk point of contact, and provides administrative support to the Managing Attorney. The ideal candidate is organized, professional, tech-comfortable, and able to manage multiple priorities in a legal environment.
Key Responsibilities
Assistant & Office Support
- Assist the off-site manager with operational tasks, reporting, and administrative requests
- Provide general administrative assistance to the law firm, including document preparation, filing, scanning, and correspondence
- Maintain organized electronic and physical filing systems
- Assist with scheduling, calendar coordination, and deadline tracking
Attorney Support
- Provide direct administrative support to the Managing Attorney
- Prepare and format legal documents as requested
- Coordinate with manager re: managing attorney calendars, meetings, and reminders
- Coordinate client communications and follow-ups
Reception & Client Experience
- Serve as receptionist and first point of contact for clients, vendors, and visitors
- Answer and route incoming phone calls professionally
- Greet clients and manage the front office area
- Schedule appointments and manage client intake as directed
Case Management & Technology
- Manage and maintain Clio (case management software), including: Client and matter setup, Data entry and updates, Task and calendar management, Generating reports as requested
- Assist with basic billing support and time entry within Clio
- Assist with file openings in SoftPro
Reporting Structure
- Reports primarily to the off-site manager for administrative, operational, and performance matters
- Works closely with and supports the Managing Attorney on daily legal and client-related tasks
Qualifications
- Prior experience in an administrative role required
- Experience with Clio or similar legal case management software preferred but not required
- Strong organizational and time-management skills
- Professional demeanor and excellent communication skills (written and verbal)
- Comfortable working with technology and learning new systems
- Ability to handle confidential information with discretion
Work Style & Expectations
- Ability to work independently while staying aligned with remote management
- Strong attention to detail and follow-through
- Calm, professional presence in a client-facing role
- Willingness to adapt and assist where needed in a small team environment
Key skills/competency
- Legal Assistant
- Receptionist
- Clio Software
- Administrative Support
- Document Preparation
- Client Communication
- Calendar Management
- Filing Systems
- Technology Proficient
- Professional Demeanor