Lead Registered Nurse

G’day, we’re Mosh & Moshy. We’re a digital health platform on a mission to improve access to evidence-based care across Australia. Through discreet, telehealth-first programs spanning hair loss, sexual health, skincare, mental health and weight management, we support thousands of patients navigating their health journey in a modern way. Our Clinical Services team sits at the heart of that mission — delivering safe, high-quality care through structured digital pathways. As we continue to grow, we’re looking for an experienced Lead Registered Nurse to join us full-time in a remote capacity to manage our Nursing team. More than a job There’s nothing better than the feeling that what you’re doing matters and makes a difference. We’re pretty lucky this is the norm and not the exception for us/ In this role you’ll use your strong problem solving and communication skills to support a wide range of patients via Telehealth and improve their care and access to a variety of healthcare solutions. What you’ll do On a day to day basis you will: Management of the Nursing team and monitoring KPIs (performance, adherence, quality metrics) Provide 1:1 and group support, training and auditing for the Nursing team Oversee the maintenance of Nursing protocols and guidelines grounded in evidence based practices, including reviewing of Clinical Incident Register and Ausmed CPD compliance and oversight Call/text based conference with new and existing patients to provide education, advice, assistance and manage treatment plans Triage presenting symptoms to the relevant medical practitioner/pharmacist where clinically appropriate Liaise with managers, medical practitioners, pharmacists, allied health professionals and other employees as needed Share feedback for constant improvement of systems and processes to improve patient experience Support on project work and reporting as required by the VP Clinical Operations Experience you’ll bring The ideal candidate will have: Current practising certificate without restrictions from AHPRA Recent primary health care experience including in men’s health (ideally hair loss, sexual health, skincare, weight loss and mental health) Excellent verbal and written communication skills in English Excellent technological skills Keen interest in Telemedicine, men’s health and cosmetic medicine Must be okay with shift work including weekends Highly regarded Must hold current and unconditional AHPRA registration as an Registered Nurse 2+ years people management experience Ability to lead and manage people within a fast-paced environment Working with Mosh & Moshy Fully remote working model Established digital infrastructure and patient base Clear clinical governance and escalation pathways Collaborative virtual care team Access to on-demand training and development Up to 16 weeks paid parental leave Product discounts Two extra paid leave days during our annual office closure Purpose leave (mental health or L&D) EAP and wellbeing programs ClassPass discount Our work makes a real, positive impact on the lives of others How to apply: Please submit your resume and a brief cover letter outlining your interest in the position and relevant skills/experience. Better, together Everyone is different and we think that’s what makes life interesting. We believe these differences create new ideas, offer unique perspectives and speak on behalf of all of our customers. If you’re excited about this role but don’t meet every nice-to-have requirement, we still encourage you to apply.