Legal Operations Specialist
We are seeking a Legal Operations Specialist to support and optimize operations across our U.S.-based personal injury law firm with a global team. This role is ideal for a candidate with a strong legal background, hands-on personal injury experience, and advanced knowledge of Filevine, who also brings a tech-minded and automation-focused mindset. This person will help improve workflows, support legal teams, build scalable processes, contribute to AI and automation initiatives, and strengthen operational excellence across pre-litigation and related legal support functions. Key Responsibilities: Legal Operations & Workflow Improvement Ensure tasks, records, and case activity are properly documented and traceable in Filevine Filevine Administration & Process Support Support and improve personal injury workflows from intake through pre-litigation and litigation support Build, document, and optimize legal processes, SOPs, and internal playbooks Improve operational consistency across U.S. and global teams Serve as a strong Filevine power user / process leader Support document organization, relabeling, task reassignment, auditing, and workflow hygiene Help maintain templates, case flows, data-entry standards, and operational best practices Train team members on Filevine processes and case workflow usage AI / Automation / Legal Tech Identify opportunities to use AI and automation to improve speed, quality, and efficiency Evaluate and support tools related to: document drafting, summarization, legal workflow automation, reporting and process monitoring. Collaborate with legal operations and tech stakeholders to implement scalable solutions Help translate legal workflows into automations, process logic, or improved tooling Training & Cross-Functional Support Train and guide staff on operational workflows, Filevine usage, and process expectations Partner with legal, operations, QA, and tech teams to identify gaps and improve execution Support onboarding and follow-up training for new team members Required Qualifications: Personal injury law experience is required Filevine experience is required Exposure to AI tools, legal-tech platforms, automation tools, or systems implementation Strong background in legal operations, case management, or legal process improvement Legal background required, such as law degree, or equivalent substantial legal operations / legal casework experience Experience with U.S. personal injury workflows, including some combination of: intake, pre-litigation, claims setup, medical records, litigation handoff and escalations. Strong organizational, analytical, and process-improvement mindset Comfortable working with a global team in a fast-paced law firm environment Strong written and verbal communication skills Preferred Qualifications: Experience training case managers, legal assistants, or legal teams Experience auditing workflows or improving team performance through process design Technical mindset or background in development, logic-building, integrations, or systems thinking Experience working across multiple U.S. states in personal injury matters Experience with related tools such as CRM systems, legal-tech platforms, or reporting tools Salary Rate: $10 - $20 USD per hour depending on experience Working hours: 8:00 am to 5:00 pm EST Time, Monday to Friday. (40 hours weekly)