LMS Administrator (FT Hybrid)

About the position The LMS Administrator is responsible for the management of the College’s LMS, systems integration, training, and technical support to ensure effective online course delivery of all curriculum and workforce continuing education courses. This role involves contributing to the overall administration, planning, policy making, and assessment of the distance learning technology of the College. The administrator will review and integrate external tools and educational technologies with the College’s LMS, serve as the point of contact with vendors and system support, and manage compliance with the state authorization process. Additionally, the role includes providing user support and training to faculty for the LMS (Canvas), managing the LMS organizational structure, and handling multiple projects simultaneously.

Responsibilities

• Contribute to the overall administration, planning, policy making and assessment of the distance learning technology of the College to support both workforce continuing education and curriculum courses.
• Review and propose external tools and integrate appropriate educational technologies, tools, and resources with the College’s LMS for all curriculum and workforce continuing education courses.
• Serve as the College’s point of contact with vendors, third-party publishers, LMS support, and the North Carolina Community College System office distance learning area.
• Manage and ensure compliance with the state authorization process.
• Provide user support to curriculum and continuing education faculty for the LMS (Canvas).
• Create training videos, reference materials, and workshops to assist users with LMS functions such as accessing courses, navigating the course menu, and universal operations such as opening and submitting assignments.
• Assist the Instructional Technology Manager with system support as needed.
• Manage the overall organizational structure of the LMS.
• Manage multiple projects simultaneously, ensuring deadlines and milestones are met.
• Communicate progress, challenges, and solutions effectively to relevant stakeholders.
• Represent the College professionally and handle all matters in a confidential manner.
• Interpret the mission, educational philosophy, and vision statements of Robeson Community College to the general public.
• Perform other duties as assigned.

Requirements

• A Bachelor’s Degree in IT, Instructional Technology, or a closely related field
• Three years in LMS administration or higher education IT integration with a focus on end user support
• Demonstrated experience with Canvas LMS