Loan Officer - REMOTE (anywhere in the US)

Knock is redefining the home buying and selling experience, and we're only getting started! We're a passionate team of industry experts who knew there had to be a better, simpler way for people to navigate the journey between homes. That's why the first-of-its-kind Knock Bridge Loan™ was created—to empower homebuyers to 'buy before they sell', using equity "tied up" in their existing home while giving them greater convenience, certainty, and competitiveness. Founded in 2015, Knock has grown into a trusted partner for thousands of homebuyers and a network of 60,000+ loan officers and agents across 25 States (and counting). Backed by top investors like Foundry Group, Trinity Capital, and the National Association of Realtors, we've built a reputation for innovation and trust, earning 900+ five-star Zillow and Trustpilot reviews and an A+ BBB rating. Join our growing team and help shape the future of homebuying! To learn more, visit Knock.com Loan Officer We are seeking a sales-driven, professional Mortgage Loan Officer to join our team. As a Loan Officer at Knock you will drive business from loan application to funding of Knock Bridge Loans™. You will proactively work your pipeline to identify, develop, and maintain a strategic network of business relationships that provide new Knock Bridge Loan™ opportunities.

• Meet and exceed sales targets monthly including applications and funded loans, with a minimum of 25 funded loans per month
• Partner with Sr. Loan Officers, Account Executives and Sales Assistants to provide an excellent experience for our bridge loan customers and business partners from application to funded loan
• Advise Knock customers of appropriate products, terms, and pricing, while gathering any additional required information
• Meet or exceed on-time closing rate by overseeing your pipeline and working closely with cross-functional stakeholders to provide an experience that delights partners and customers
• Maintain a loan application pipeline, ensuring compliance with federal and state regulations as well as company processes and procedures
• Maintain required NMLS and State Licensing in states where Knock is licensed to originate mortgage loans, including any required continuing education
• Promote a culture that puts People First, with an emphasis on best-in-class customer service
• Continually learn, grow, and expand your knowledge while also supporting others' learning; act as a mentor and be a resource for others inside and outside of your team
• Take on ad-hoc projects as they arise and always be willing to support your team where they need you

Qualifications - You'll Bring:

• A minimum of 2 years recent experience as a Mortgage Loan Officer with an emphasis on purchase loans
• Active NMLS license
• Proficiency in FNMA and FHLMC guidelines - familiarity with non-conforming (jumbo) a plus
• Experience using Encompass, Optimal Blue, and Customer Relationship Management Systems
• Education: High school or equivalent experience
• Bilingual in Spanish preferred, but not required
• Exceptional customer service and interpersonal skills with the ability to quickly establish rapport
• You are comfortable with change and working in a fast-paced, startup environment
• You are a team player and a fantastic verbal and written communicator - naturally inclined to deliver amazing customer service
• Belief in creating diverse, equitable, and inclusive practices and programs that will further Knock's commitment to making an impact, learning, putting people first, being open, and courageous
• Have proven success working 100% remote in prior positions & are experienced working with a distributed, national team
• We encourage you to apply even if you don't have every listed requirement

Physical Requirements:

• Set up and constantly operate a computer
• Communicate and exchange accurate information to others via telephone or internet video applications

The candidate must be able to perform the essential functions of the job, with or without reasonable accommodation.

Compensation and Benefits

Our Compensation Philosophy: As a fully remote (U.S.-based) workforce, our goal is to ensure that all Knockstars are fairly compensated. The salary range below is a good faith estimate for this position and is provided in accordance with applicable state and local pay transparency laws. The base salary range for this position is $55,000.00 - $60,000.00 USD. In addition, this role is eligible for an uncapped incentive plan (bonus). The on-target earnings (OTE) are $128,000 USD and are performance-based and not guaranteed. This position will expire on March 31, 2026. Offer & Employment Terms The actual offer, reflecting the total compensation package & benefits, will be at the company's sole discretion, and determined by factors including but not limited to years of experience, job level, geographic location, and other relevant business considerations. The company also reserves the right to amend or modify t