Managed Services Engineer – Azure
Job Description:
- Design, deploy, and support Qumulo file storage clusters in Microsoft Azure
- Administer Azure Storage services, including Azure Files, Blob Storage, and Managed Disks
- Monitor, troubleshoot, and resolve storage performance, capacity, and availability issues
- Optimize storage environments for performance, resiliency, security, and cost efficiency
- Lead and contribute to managed services projects and service improvement initiatives
- Engage directly with customers through meetings, incidents, change requests, and project delivery
- Develop, maintain, and follow Standard Operating Procedures (SOPs) for storage operations
- Implement monitoring, alerting, and reporting using Azure Monitor and Log Analytics
- Support Infrastructure as Code (IaC) and automation initiatives for repeatable deployments
- Track time and document work accurately in SHI systems
- Participate in audits, compliance activities, and a rotating on‑call schedule
- Escalate complex issues and collaborate with senior engineers and architects when needed
- Provide support and guidance to lower‑tier engineers as needed
Requirements:
- Bachelor’s degree in a relevant field or equivalent practical experience
- 3–5 years of experience in a managed services or Azure‑focused engineering role
- Hands‑on experience supporting production Azure storage environments
- Experience using version control systems (Git, Azure DevOps)
- Microsoft Azure Associate‑level certification (AZ‑104 or equivalent), or ability to obtain within 3 months
- ITIL v3+ certification, or ability to obtain within 6 months
Benefits:
- Health, wellness, and financial benefits
- Continuous professional growth and leadership opportunities
- World-class facilities and the technology you need to thrive – in our offices or yours