Manager, Change Management

Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company. We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society. More information is available at www.nrg.com. Connect with NRG on Facebook, LinkedIn, and follow us on Twitter @nrgenergy. Role Purpose The Manager, Change Management is accountable for enabling successful adoption of change across all Canada PMO‑supported initiatives by embedding consistent, scalable PROSCI‑based Organizational Change Management (OCM) practices. This role partners closely with Project Managers, Product Owners, Business Leads, and the Training team to ensure a full end‑to‑end change lifecycle is delivered—spanning impact assessment, leadership readiness, communications, training enablement, adoption, and sustainment. The incumbent will act as the OCM practice lead for Canada, ensuring change approaches are integrated into project delivery while improving organizational readiness, employee experience, and realized business outcomes. Key Responsibilities 1. OCM Strategy & Practice Leadership Own and evolve the Canada PMO Change Management practice, grounded in PROSCI methodology and aligned to enterprise standards. Define and maintain change playbooks, tools, templates, and standards that scale across project size and complexity. Establish clear OCM engagement models, intake criteria, and sizing approaches across the Canada portfolio. Coach and guide delivery leaders on applying appropriate change tactics based on project risk, complexity, and impact. 2. Portfolio & Project Support Provide hands‑on change leadership for priority and high‑impact Canada initiatives. Conduct and oversee: Change impact assessments Stakeholder and readiness assessments Sponsor and leadership alignment activities Resistance management plans Integrate OCM activities into project and agile delivery plans, ensuring change is not treated as an afterthought. Ensure change activities are outcome‑focused and aligned to project success metrics. 3. Training & Enablement Partnership Partner closely with Training and Enablement teams to deliver a cohesive people change experience. Ensure learning strategies are informed by: Role impacts Change readiness levels Timing of adoption milestones Align communications, training, and reinforcement activities into a single, integrated change approach. Support readiness for go‑live, stabilization, and sustainment beyond implementation. 4. Leadership, Coaching & Capability Building Act as a trusted advisor to Sponsors, Senior Leaders, and People Leaders on leading change effectively. Enable leaders to fulfill their PROSCI sponsor responsibilities through targeted coaching and tools. Build change capability across the Canada PMO and business teams through: Awareness sessions Embedded coaching Practical, project‑based learning NRG Energy is committed to providing broad access to employment opportunities for diverse job seekers, and to ensuring our workforce represents the diverse communities we serve. We abide by human rights legislation and accommodate applicants and employees in accordance with applicable law. Any information you provide through this form will be used and disclosed for the purposes of considering your application and, if you are offered a job, in relation to your employment (including post-employment activities). If you have provided references, you consent to us contacting such references and obtaining your personal information from them. Do not submit references if you have not obtained the consent of such references. Your personal information will otherwise be handled in accordance with our privacy policy. DEML employs individuals in the Provinces of Alberta, Ontario, British Columbia, and Saskatchewan. We regret that we will be unable to hire you for this role if your regular remote work location is not within one of these listed provinces. Please reach out to [email protected] if you have any questions.