Office manager/Chief of Staff - PMS 401

About the position At MBC, we believe in working hard to meet our clients’ outcomes. We believe in laughter to help us recharge, draw people together, foster a positive work environment, and boost creativity. We believe in listening to our employees, partners, and clients. We believe in always challenging ourselves, for it is through pushing our boundaries that we achieve our greatest successes. This mindset propels our employees and our teams to accomplish our goals. We are currently seeking an Office Manager/Chief of Staff to join our team supporting PMS 401 at the Washington Navy Yard. This position is on-site at the Washington Navy Yard for the first 90 days, then may transition to hybrid.

Responsibilities

• Serve as the primary gatekeeper for the PM and DPM, managing complex calendars, prioritizing engagements, and preparing leadership for all commitments
• Oversee and execute all administrative functions, ensuring office continuity and managing the flow of official correspondence and actions
• Identify, analyze, and resolve operational issues, communicating risks and recommendations directly to program leadership
• Develop, implement, and maintain Standard Operating Procedures (SOPs) to optimize office efficiency and best practices.
• Lead and participate in critical team initiatives, leveraging an extensive network to accomplish objectives swiftly and effectively.
• Manage the complete lifecycle of personnel support, including the effective onboarding and offboarding of all staff and contractors by coordinating badging, seating, IT assets, and all required system accesses
• Expertly manage and maintain essential program systems and platforms.
• Handle all travel logistics via the Defense Travel System (DTS), including scheduling, authorizations, and expense reporting.
• Prepare, edit, and manage all forms of Naval correspondence with meticulous attention to detail.
• Supervise the day-to-day operations and workload of the Executive Assistant
• Attend meetings and provide client support onsite/in person when required
• Travel domestically and internationally, provide in-person support at MBC and client sites, and obtain and maintain professional certifications and security clearances as required by MBC and/or MBC’s clients.

Requirements

• ACTIVE Secret Security Clearance required
• Minimum 7 years’ experience, including 3 years proven acumen managing people and tasks
• Basic knowledge of NAVSEA operations and submarine Sound Navigation and Ranging (SONAR) hardware, software, and interfaces
• Experience managing processes such as System Authorization Access Requests (SAAR forms) and managing serialized documents
• Minimum 3 years of federal acquisition experience supporting DoW/Navy programs
• Demonstrated experience supporting NAVSEA and/or other Navy acquisition programs
• High School Diploma or GED required.
• Technical proficiency using Defense Travel System (DTS), Defense Information System for Security (DISS), Enterprise Data Warehouse (EDW), SharePoint, and Microsoft Teams
• Experience managing processes such as creating Visit Authorization Requests (VARs) and supporting/coordinating Transfer Into and Exit (TIE)
• Ability to professionally collaborate, interface and communicate with programmatic clients and leadership
• Forward leaning with the desire to complete tasking and anticipate what comes next and/or how to support in a most robust capacity
• Attention to detail and the ability to conduct quality assurance/quality control on their work as well as others
• Must enjoy solving/tackling problems, dealing with surprises, and be flexible in their ability to adapt to ever-changing requirements
• Ability to prioritize deliverables and responsibilities to use time prudently
• Strong knowledge of Microsoft Outlook, Word, PowerPoint, and Excel. Candidate may be asked to demonstrate skills prior to hiring
• Three years’ experience authoring and editing Naval correspondence such as endorsements, memorandums, business letters, and award using the basic naval correspondence formatting
• Exceptional communication skills required both written and verbal
• Ability to travel domestically and internationally using a credit card or prepaid debit card as required by MBC and/or clients

Nice-to-haves

• Bachelor's degree desired
• Experience Onboarding and Offboarding staff and contractor support onto the program a plus (e.g., supporting badging, seating, asset management and tracking, building accesses, email, and system account creation, etc.)

Benefits

• Competitive salaries
• Comprehensive medical plans (Aetna) with Employee Assistance Program (EAP), heath savings and flexible spending accounts, and dental and vision coverage options
• Opportunity to earn spot awards and annual, performance, and chargeability bonuses
• Traditional and Roth 401(K) plans
• Professional development including up to $1,500/year reimbursement for pre-approved courses, trainings, continued education, and/or certifications
• Paid Flexible Time Off
• 10 paid holidays