Pre-Sales Engineer (Remote - US West Coast)

About the position Imagine being the person who sparks those “aha!” moments when engineers realize how much faster and smarter they could work. At Synera, we help engineering teams automate complex product development workflows with AI-powered automation. As a Pre-Sales Engineer, you’ll combine technical expertise with storytelling and consultative selling to show customers what’s possible - and how Synera can transform the way they build products. You’ll work closely with Sales and Customer Success to understand customer challenges, design compelling technical demonstrations, and help engineering leaders see the real business value of automation. If you enjoy working at the intersection of engineering, technology, and customer impact, this role is for you.

Responsibilities

• Partner with Account Executives, Key Account Managers, and the CRO to drive revenue growth and support strategic deals.
• Understand customer challenges and translate them into tailored demos, workflows, and technical presentations.
• Design and deliver compelling live demonstrations that showcase the real-world impact of Synera.
• Act as a trusted technical advisor to engineering teams and decision makers.
• Collaborate with Customer Success to ensure smooth handoffs and successful customer adoption.
• Inspire engineers and engineering leaders by showing how automation can transform their workflows.
• Continuously learn from customers and share insights with Product, Sales, and Customer Success.
• Deeply understand the capabilities of the Synera platform.
• Confidently deliver customized product demos using existing workflows.
• Actively support the sales process and help build compelling ROI narratives for customer decision makers.
• Build custom demo scenarios and technical teasers directly in Synera.
• Help establish scalable processes for demo planning, delivery, and coordination with Customer Success.
• Become a trusted technical voice in strategic deals and customer conversations.

Requirements

• Several years of experience in a customer-facing technical role such as Sales Engineer, Solutions Consultant, or Pre-Sales Engineer in B2B SaaS.
• Comfortable working with technically complex products.
• Experience with CAD / CAE systems and can build or manipulate models.
• Understand mechanical parts and manufacturing processes such as 3D printing, casting, molding, milling, or deep drawing.
• Enjoy evangelizing technology and getting customers excited about new possibilities.
• Excellent communicator and storyteller who can simplify complex technical concepts.
• Curious and process-oriented, always looking for ways to improve how things work.
• Enjoy meeting customers and colleagues in person and are comfortable traveling regularly (around 40%).

Benefits

• Transparent conversations about compensation from the start.
• Planned salary range: Experienced Level: \$117,200 - \$152,200 annually; Advanced Level: \$142,600 - \$193,000 annually.
• Interact with interesting customers on engineering and manager level.
• High level of responsibility right from the start.
• Flexible working: decide when & where to work (as long as you have a residency in the US).
• Flexible public holidays: swap days off according to your values and beliefs!
• Home office setup support + access to our office in Bremen, or co-working space in Boston.
• Personal development budget of \$2,500.
• Unlimited PTO (vacation days).
• Access to the mental health platform nilo.
• Health insurance.
• 401(k) savings plan.
• Regular team events, virtual coffee breaks, and spontaneous afterworks.
• 2-3 day off-sites in Germany twice a year.