Project Coordinator
Publicis Digital Experience is a division of Publicis Groupe focused on enhancing brand experiences through technology and creativity. The Project Coordinator role involves supporting the execution of direct marketing campaigns by coordinating project intake, maintaining documentation, and ensuring communication across teams in a fast-paced environment.
Responsibilities
- Capture and validate all required campaign details from enrollment and intake forms, ensuring accuracy and completeness
- Serve as a primary point of contact for Sales teams to support campaign setup and execution
- Enter and maintain campaign data in internal systems (e.g., Salesforce) in a timely and accurate manner
- Coordinate with cross-functional teams (Sales, Creative, Data, Production) to support campaign development and execution
- Monitor campaign timelines and ensure deliverables are completed on time and meet quality standards
- Ensure all client requests and internal inquiries are handled in a timely and professional manner
- Support accurate, efficient, and timely execution of all assigned campaigns
- Follow established quality control procedures to ensure campaign accuracy and consistency
- Ensure all required information and documentation is properly captured and maintained
- Maintain organized, accessible project files across multiple systems
- Identify discrepancies or missing information and escalate as needed
- Support ongoing process improvements by identifying inefficiencies and opportunities for standardization
- Ensure all processes are documented and followed
- Maintain accurate, accessible work files and documentation across multiple systems
- Demonstrate flexibility by supporting projects and tasks outside of routine responsibilities as business needs require
- Maintain a professional, collaborative demeanor with management, peers, and cross-functional partners
Skills
- Basic understanding of project coordination and fundamental project management principles (organization, timelines, documentation)
- Strong attention to detail with the ability to identify discrepancies and errors
- Strong organizational, problem-solving, and multi-tasking skills
- Ability to prioritize work and shift focus to meet deadlines in a fast-paced environment
- Excellent written and verbal communication skills
- Ability to work independently while contributing effectively within a team environment
- High level of professionalism, reliability, and sense of ownership
- Proficiency with Microsoft Office applications, particularly Excel and Word
- Ability to quickly learn and navigate internal systems such as Salesforce and campaign management tools
- High school diploma or equivalent required
- 0–2 years of related experience in marketing, project coordination, operations, or customer service
- Bachelor's degree in Marketing, Business, or a related field
- Experience with Salesforce or similar CRM systems
- Exposure to direct marketing, campaign execution, or customer support processes
Benefits
- Paid Family Care for parents and caregivers for 12 weeks or more
- Monetary assistance and support for Adoption, Surrogacy and Fertility
- Monetary assistance and support for pet adoption
- Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
- Tuition Assistance
- Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
- Matching Gifts programs
- Flexible working arrangements
- 'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
- Business Resource Groups that support multiple affinities and alliances
- Medical and voluntary benefits to our freelancers and temporary employees
- Voluntary benefit options include supplemental medical insurance, transportation, and parking benefits, legal benefits, pet insurance, and auto and home insurance
- You must be actively employed for 90 consecutive calendar days in order to be eligible for Publicis medical and voluntary benefits
- You will also be eligible to participate in the Publicis 401(k) Plan after you complete 1,000 work hours in a consecutive 12-month period
- For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off
- Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met
- Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met
Company Overview