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[Remote] Client Manager, Repair Analytics

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. JD Power is a company dedicated to providing data and analytics solutions in the automotive industry. They are seeking a Client Manager to serve as the data analytics lead for OEM clients, applying analytical expertise to enhance vehicle quality and customer satisfaction.

Responsibilities

  • Apply advanced AI and analytics techniques to solve complex data challenges within the automotive industry
  • Analyze and interpret large, complex datasets to identify trends, insights, and opportunities
  • Develop predictive models to diagnose potential vehicle faults and underlying causes
  • Partner with engineering and cross-functional teams to inform vehicle design and manufacturing improvements
  • Translate complex data into clear, actionable insights that support business and client decision-making
  • Create and deliver detailed reports, dashboards, and presentations for stakeholders, including senior leadership
  • Serve as a trusted advisor to OEM clients, ensuring effective use of data and analytics to drive business outcomes
  • Build and maintain strong client relationships, proactively identifying opportunities to support sales, marketing, and product strategies
  • Act as a subject matter expert in automotive quality, warranty reduction, and competitive benchmarking
  • Lead client onboarding, training, and ongoing engagement to maximize value from analytics solutions
  • Continuously enhance analytics approaches by leveraging emerging tools, technologies, and methodologies

Skills

  • 2–5 years of experience in automotive, consulting, or data analytics-related roles
  • Bachelor's or Master's degree in a relevant field
  • Strong analytical skills with the ability to interpret complex datasets and translate insights into actionable recommendations
  • Advanced proficiency in Excel and PowerPoint, with experience presenting to executive audiences
  • Solid understanding of automotive industry trends and dynamics
  • Experience with Palantir Foundry
  • Proficiency in Python, Spark, and SQL
  • Demonstrated ability to integrate and analyze data from multiple, complex sources

Company Overview

  • JD Power is a proven leader in business-critical data and intelligence to drive auto-related decisions with confidence and clarity. It was founded in 1968, and is headquartered in Troy, MI, US, with a workforce of 1001-5000 employees. Its website is http://JDPower.com.
  • Company H1B Sponsorship

  • JD Power has a track record of offering H1B sponsorships, with 5 in 2025, 2 in 2024, 2 in 2023, 4 in 2022, 5 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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