[Remote] Clinical Field Specialist, CT - Pacific Northwest
Note: The job is a remote job and is open to candidates in USA. Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease using cutting-edge technology. The Clinical Field Specialist, CT is responsible for optimizing customers’ imaging programs by assisting with the proper use of Heartflow products and delivering training to customer representatives.
Responsibilities
- Assess the customer lifecycle and ensure the coronary CT program is optimized to set up customers for success
- Identify areas of improvement and make recommendations to enhance quality acceptance rates during customer onboarding
- Ensure customer has implemented any necessary changes to optimize use of Heartflow products on a continuous basis
- Conduct virtual and/or live training of technologists using various delivery methods, including product demonstrations, one-on-one, and group training sessions, to transfer knowledge on the use of Heartflow products in assigned geography
- Establish credibility and sustain strong working relationships with key stakeholders
- Ensure proper records (e.g. customer contacts, CT volume, engagement logs, training records, etc.) and documentation are input and maintained in Heartflow systems
- Capture customer feedback and participate in clinical discussions with customers and colleagues regarding Heartflow analysis on multiple products
- Maintain knowledge of the latest CT and Workstation technology innovations, training delivery methodologies, and training materials for effective training
- Build and execute on plans to proactively optimize customer performance and identify opportunities for improvement
- This is a remote position with up to 80% travel. Ability to take periodic on-call responsibilities
Skills
- Expert knowledge of cardiac CT is required
- Strong communication skills and demonstrated success in building relationships
- Associate degree in radiology, technology or related field required
- Minimum 3 years cardiac CTA experience
- Must have active ARRT Certification in CT or Board Certified in Radiology
- Bachelor's Degree preferred
- Teaching and industry experience are highly desirable
Benefits
- This position is eligible for discretionary commission-based earnings.
Company Overview