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[Remote] Customer Account Consultant

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. AO Globe Life is actively hiring professionals to support individuals and families across the United States as they explore important coverage options that help protect their financial futures. This fully remote opportunity is ideal for individuals seeking flexibility, purpose-driven work, and long-term professional growth.

Responsibilities

  • Conduct scheduled virtual consultations with individuals and families via Zoom
  • Help clients understand available coverage options based on their needs
  • Guide members through the onboarding and enrollment process
  • Maintain accurate digital records and follow-up communication
  • Provide ongoing client support and professional service
  • Participate in weekly training sessions, team meetings, and development calls

Skills

  • Strong communication and interpersonal skills
  • Self-motivated and organized professionals comfortable working independently
  • Individuals familiar with virtual communication platforms and digital systems
  • Legally authorized to work in the United States
  • Access to reliable internet and a Windows-based laptop or PC with webcam
  • Customer service, consulting, or client-facing experience is helpful but not required

Benefits

  • Fully Remote Work Work from anywhere in the United States without commuting.
  • Flexible Scheduling Structure your workday in a way that supports your lifestyle.
  • Pre-Qualified Client Consultations Connect with individuals who have requested information.
  • Training & Professional Development Receive structured onboarding, licensing support, and ongoing mentorship.
  • Leadership Advancement Opportunities Clear pathways for growth into mentorship and leadership roles.
  • Supportive Team Culture Collaborate within a service-focused environment that values integrity and growth.

Company Overview

  • AO serves working families across America and Canada and we are the largest distribution system of Globe Life, American Income Division. It was founded in 1951, and is headquartered in Redmond, Washington, USA, with a workforce of 1001-5000 employees. Its website is http://www.altig.com.
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