[Remote] Customer Onboarding Engineer (Security & Comp
Note: The job is a remote job and is open to candidates in USA. Quzara LLC is seeking a Customer Onboarding Engineer to lead the secure and compliant onboarding of customers into their cybersecurity platform. This role involves working directly with customers in U.S. federal and highly regulated environments to integrate data sources, configure security tooling, and ensure successful deployment aligned with compliance requirements.
Responsibilities
- Lead end-to-end customer onboarding into SIEM/XDR/MDR platforms, ensuring timely and successful delivery
- Configure and validate Microsoft security services, including Defender XDR and Purview
- Onboard and integrate data sources (identity, endpoint, cloud, SaaS, network logs) into security platforms
- Build and maintain automation workflows using Azure Logic Apps, Power Automate, or similar SOAR tools
- Work closely with customers to gather requirements, validate configurations, and support go-live readiness
- Create and maintain customer-facing documentation, including:
- As-Built documentation
- Onboarding runbooks
- Data source inventories
- Status trackers
- Support compliance and audit activities by preparing evidence and documentation (FedRAMP, FISMA, CMMC, etc.)
- Collaborate cross-functionally with SOC, engineering, and compliance teams
- Provide status updates and reporting to customers and internal stakeholders
- Other duties as assigned
Skills
- Experience onboarding customers into SIEM, XDR, MDR, or security operations platforms
- Hands-on experience with Microsoft Defender XDR and/or Microsoft Purview
- Experience working in U.S. federal or highly regulated environments (FedRAMP, FISMA, CMMC, etc.)
- Strong understanding of log ingestion and data integration, including identity, endpoint, and cloud logs
- Experience creating customer-facing technical documentation
- Ability to work independently in a customer-facing delivery role
- Strong communication and stakeholder management skills
- Microsoft & Azure
- Microsoft Defender suite (Endpoint, Identity, Office 365, Cloud)
- Microsoft Purview (audit logging, compliance, data governance)
- Microsoft Sentinel (data connectors, log onboarding, validation)
- Azure AD / Entra ID, Azure Monitor, Log Analytics
- Experience with KQL for log analysis and troubleshooting
- Automation using Azure Logic Apps or Power Automate
- Other Cloud & Security Tools
- SIEM platforms such as Splunk, QRadar, Elastic, Chronicle
- EDR/XDR tools such as CrowdStrike, SentinelOne
- AWS security services (e.g., CloudTrail, GuardDuty)
- Log ingestion tools such as Syslog, Logstash, Fluentd
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