[Remote] Head of Growth
Note: The job is a remote job and is open to candidates in USA. Swoop is a rapidly growing company aiming to build an African super-app, starting with food delivery. They are seeking a Founding Head of Growth to manage the marketing strategy and budget, focusing on customer acquisition and brand positioning across various channels in Africa.
Responsibilities
- Market Entry & Go-to-Market Strategy: Build and execute go-to-market and expansion marketing strategy for Nigeria and new African markets. Refine target customer segments, positioning, channel mix, and launch phases by city. Deliver weekly synthesized insights on customer behavior, pricing psychology, and channel efficacy
- Brand, Positioning & Restaurant Partner Marketing: Craft messaging frameworks, brand voice guidelines, and campaign narratives. Partner with top restaurants to co-market Swoop’s benefits, onboarding incentives, and category leadership. Build partner campaigns and onboarding assets that scale restaurant acquisition
- Growth, Demand Generation & Campaign Execution: Scale customer acquisition across digital (social, search, creator partnerships), field marketing, promotions, referrals, and experiential activations. Design and run high-velocity campaigns: food creator partnerships, ambassador networks, flash delivery events, and boundary-pushing launch activations. Own app install funnels, attribution, CAC, and channel ROAS. Build and operate referral, loyalty, CRM, and lifecycle marketing systems (WhatsApp, push, email)
- Marketing P&L & Analytics: Own and manage monthly marketing budget, forecasts, and profitability contribution. Track CAC, orders, GMV uplift, retention, activation, and channel performance. Drive KPI improvements across order volume, active users, retention, referral contribution, and conversion
- Team Building & Expansion: Hire and lead a lean, high-performing marketing team spanning content, performance marketing, field activations, partnerships, and brand/PR. Build expansion playbooks for future verticals (groceries, parcels, transport, payments). Coach marketers to scale into multi-vertical product adoption as the super-app expands
Skills
- 4+ years in B2C growth or marketing at a startup, marketplace, or consumer platform
- Demonstrated exceptional ownership of acquisition, retention, or growth metrics at a product with 100K+ monthly active users
- Majority B2C background with B2C work in the last 5 years. No predominantly B2B profiles
- Strong analytical skills with a track record of data-driven decision-making (CAC, retention, LTV, channel ROAS)
- Strong English proficiency: fluent working and communication
- Experience at food delivery, marketplace, or high-growth consumer platforms preferred: DoorDash, Uber / Uber Eats, Grubhub, Instacart, or similar
- Extraordinary achievements in any field—from a national spelling bee to a varsity sport to a side project that took off. We value exceptional people
- Experience launching new markets, especially in developing or international markets
- Educational background in data science, statistics, or a quantitative field
- Entrepreneurial drive and comfort building from scratch without a playbook
- A genuine desire to learn local context and tailor campaigns to each market
Benefits
- Equity: Guaranteed equity in Swoop’s global entity.
- Bonus: Execution-linked performance bonus pool tied to launch KPIs and growth milestones (5–20%).
- Fully accommodated work travel: For candidates wanting to relocate to Lagos, visa, travel, accommodation, and meals are completely covered.
- Impact: Founding ownership in scaling a funded super-app across Africa.
Company Overview