Remote – Medical Assistant – Care Coordinator
Overview
CareHarmony’s Care Coordinators work comprehensively with providers to deliver value-based care management initiatives for their patients. CareHarmony is seeking an experienced Medical Assistant (CCMA certified) with at least 3 years of direct patient-facing work experience; that thrives in a fast-paced environment, is self-motivated, has impeccable attention to detail, and values the impact they can have on a patient’s healthcare journey. You will have experience identifying resources and coordinating needs for chronic care management patients.
Benefits
- Fully remote position - Work from the comfort of your own home in cozy clothes without a commute. Score!
- Consistent schedule - Full-Time Monday – Friday 8am - 430pm CST, no weekends, rotational on-call-once per year on average.
- Career growth - Many of our team members move up in the company at a faster-than-average rate. We love to see our people succeed!
Responsibilities
- Manage patient census with a resolution-driven approach to close gaps in clinical and non-clinical patient care.
- Identify and coordinate community resources with patients that would benefit their care.
- Provide patient education and health literacy on the management of chronic conditions.
- Perform medication management, including identifying potential medication concerns, reconciliation, adherence, and coordinating refills.
- Assist in ensuring timely delivery of services to your patients; Home Health, DME, Home Infusion, and other critical needs.
- Resolve patients' questions and create an open dialogue to understand needs.
- Assist/Manage referrals and appointment scheduling.
Qualifications
- Active CCMA certification
- Technical aptitude – Microsoft Office Suite
- Excellent written and verbal communication skills Nice to have
- Epic Experience
- Bilingual Remote requirements
- Must have active high-speed Wi-Fi
- Must have a home office or HIPAA-compliant workspace Physical requirements
- This position is sedentary and will require sitting for long periods of time
- This position will require the ability to speak clearly and listen attentively, often by telephone, for an extended period of time
- The position will require the ability to understand, process, and take thorough notes in real-time on telephone conversations Compensation
- $18/hr-$20/hr
- Opportunities to pick up OT to increase earnings #J-18808-Ljbffr Experience 3 years required Apply To this Job Apply To this Job