[Remote] National Account Manager, MRO
Note: The job is a remote job and is open to candidates in USA. Delta Faucet Company is seeking a highly driven and analytical National Account Manager – MRO Distribution to lead strategic growth initiatives across key wholesale distribution partners in the MRO sector. The role involves managing relationships, executing business plans, and collaborating with various teams to drive revenue growth and optimize distributor engagement.
Responsibilities
- Own and manage strategic relationships with national and regional wholesale distribution partners within the MRO and contractor supply channels
- Develop and execute annual account business plans focused on: revenue growth, market share expansion, profitability improvement, assortment optimization and distributor engagement
- Build strong partnerships with merchants, category management, digital commerce, and supply chain teams within distributor organizations
- Monitor, Analyze and leverage: Order management/ETA customer communication, POS data, inventory turns, SKU productivity, pricing performance, and category trends to identify growth opportunities and improve account performance
- Lead annual negotiations involving catalog/digital assortment, pricing programs, rebate structures, promotional investments and distributor agreements
- Partner with distributor merchants and category managers to identify assortment gaps, white-space opportunities, category expansion initiatives and product rationalization opportunities
- Drive data-backed recommendations using Salesforce, Excel, Power BI, and distributor reporting platforms
- Manage and optimize digital product content across distributor and e-commerce platforms, ensuring product data, imagery, specifications, and merchandising assets are accurate and optimized
- Collaborate cross-functionally with sales, marketing, finance, operations, and supply chain teams to execute account strategies and growth initiatives
- Monitor competitive activity, pricing trends, and market dynamics to identify risks and opportunities
- Support contractor pull-through and end-user demand generation initiatives in partnership with regional sales teams
- Represent Delta Faucet Company at distributor meetings, trade events, line reviews, and joint business planning sessions
Skills
- Bachelor's degree in Business, Marketing, Finance, or related field preferred
- 5+ years of national account management experience in MRO, plumbing, building products, HVAC, industrial distribution, or related channels
- Experience managing large distributor or wholesale accounts
- Strong understanding of wholesale distribution, category management, pricing, rebates, and inventory management
- Proven ability to build relationships with merchants, category managers, and distributor leadership teams
- Strong analytical and business acumen with experience using POS and performance data to drive decisions
- Proficiency in Salesforce, Excel, Power BI, or similar analytics tools
- Ability to travel up to 40%
- Experience managing digital product content across distributor platforms
Company Overview