[Remote] Sr. Manager, Learning Systems & Operations
Note: The job is a remote job and is open to candidates in USA. Adobe is seeking a leader to own the Learning Systems & Operations function for their Premium Learning Subscription business. This role is responsible for building and running the systems ecosystem that enables high-quality learning experiences across various programs and leading a multi-disciplinary team to deliver scalable solutions.
Responsibilities
- Set the learning systems strategy and roadmap, aligned to business priorities and learner needs
- Connect architecture, platform tools, workforce systems, and operations into a single, scalable system, with clear ownership, dependencies, risks, and success measures
- Lead and grow a high-performing team through strong coaching, clear expectations, and intentional development of individual strengths and expertise
- Establish and maintain clear processes for requirements, launch readiness, testing, and change management
- Build a systems function that enables clear, confident decision-making at all levels, reducing dependency and improving speed and quality of execution
- Maintain working knowledge of LMS platforms, entitlements, and system integrations
- Partner with Product, Engineering, Analytics, and Delivery teams to turn business needs into working solutions
- Identify capability gaps and invest in building the skills, structure, and leadership depth needed to scale the function
Skills
- Bachelor's degree or equivalent practical experience in SaaS, customer education, or learning technology
- 5+ years of experience in learning systems, enterprise platforms, or technical program leadership
- 3+ years of people leadership experience, leading global, cross-functional or matrixed teams
- Experience owning or contributing to complex system initiatives in a fast-paced environment
- Working knowledge of learning technologies, including learning management systems, access rights, or workflows coordinated across systems
- Familiarity with workflow or project management tools (e.g., Workfront)
- Ability to operate effectively in ambiguous environments and make sound decisions
- Clear, concise communicator with the ability to influence both technical and business collaborators
- Strong problem-solving and analytical skills
- Knowledge of Adobe products or ecosystem a plus
Benefits
- Annual Incentive Plan (AIP)
- Certain roles may be eligible for long-term incentives in the form of a new hire equity award
Company Overview
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