[Remote] Sr. Project Manager
Note: The job is a remote job and is open to candidates in USA. Pluralsight is a learning platform dedicated to accelerating technology skills and capabilities. They are seeking a Senior Project Manager to lead the delivery of technical training programs, managing the full project lifecycle and ensuring client satisfaction throughout various engagements.
Responsibilities
- Own the full delivery lifecycle for all assigned projects and programs - from SOW execution and pre-sale discovery calls through post-delivery evaluation and client communication
- Collaborate with Account Executives, clients, and instructors to ensure engagements are accurately scoped, resources are prepared, and technical setup requirements are met
- Actively manage ongoing client programs through regular check-ins, quarterly business reviews, and training plans and schedules that span weeks to a full year
- Partner with internal teams to anticipate staffing, technology, and resource needs ahead of upcoming program demands
- Hold budgetary and profitability responsibility across your portfolio
- Drive continuous improvement of delivery processes to build scalable infrastructure that supports the division's growth
- Serve as an internal expert on technical training delivery, advising both clients and sales teams as needed
Skills
- Bachelor's degree with 4+ years professional experience in project/program management
- 4+ years customer engagement or customer success experience
- A track record of successfully managing complex, multi-workstream projects or programs in a client-facing environment
- Experience working closely with sales or account management teams, with an understanding of how delivery and revenue intersect
- Comfort managing client relationships at multiple levels, including executive stakeholders and day-to-day program contacts
- Familiarity with technical training environments, including instructor-led, virtual, self-paced, and blended delivery modalities
- Strong organizational skills and the ability to manage a high-volume portfolio of concurrent projects without sacrificing quality
- Experience with facilitation, conflict resolution, and navigating ambiguous or high-stakes situations with professionalism
- PMP certification
- AI literacy
Benefits
- Competitive compensation
- Bonus eligibility
- Comprehensive medical coverage
- Unlimited PTO
- Wellness reimbursement
- Professional development funds
Company Overview
Company H1B Sponsorship