[Remote] Staff Product Manager
Note: The job is a remote job and is open to candidates in USA. OpenLoop is a telehealth support solutions company focused on simplifying care delivery across various specialties. The Staff Product Manager will operate as a senior individual contributor, partnering with clients to understand their needs and drive product strategy for complex, cross-functional initiatives.
Responsibilities
- Define and drive product strategy for high-impact, cross-product initiatives aligned with OpenLoop’s business and clinical goals
- Partner directly with clients to understand their goals and translate their needs into clear product requirements
- Communicate roadmap priorities, tradeoffs, and timelines to both internal stakeholders and external partners
- Act as a trusted product advisor to senior leaders across Product, Services, Engineering, and Design teams
- Write clear, actionable product requirements and success metrics
Skills
- 7+ years of product management experience, including significant experience working directly with customers or clients
- Proven experience serving as the product lead for enterprise or strategic clients
- Demonstrated experience building, communicating, and managing product roadmaps
- Strong communication skills, with the ability to engage confidently with both internal teams and external stakeholders
- Demonstrated ability to balance client needs with long-term product strategy
- Experience in healthcare, health tech, e-commerce, SaaS platforms, or other regulated industries
- Familiarity with virtual care, care delivery platforms, or healthcare operations
Benefits
- Medical, Dental, and Vision plans
- Flexible Spending/Health Savings Accounts
- Flexible PTO
- 401(k) + Company Match
- Life Insurance, Pet insurance, and more
Company Overview