Retail Operations Intern
THE WATCHMAKER OF WATCHMAKERS Since 1833, driven by an unquenchable thirst for innovation and creativity, and inspired by the peaceful natural surroundings of its home in the Vallée de Joux, Jaeger-LeCoultre has been distinguished by its mastery of complications and the precision of its mechanisms. Known as the Watchmaker of Watchmakers, the Manufacture has expressed its relentlessly inventive spirit through the creation of more than 1,300 different calibres and the award of more than 400 patents. Harnessing 190 years of accumulated expertise, La Grande Maison’s watchmakers design, produce, finish and ornament the most advanced and precise mechanisms, blending passion with centuries-old savoir-faire, linking the past to the future, timeless but always up with the times. With 180 skills brought together under one roof, the Manufacture creates fine timepieces that combine technical ingenuity with aesthetic beauty and a distinctively understated sophistication. RETAIL OPERATIONS INTERN – 6 MONTHS INTERNSHIP – GENEVA Have you ever wondered what is like to be part of one of the finest watchmaking Maison? A unique experience is waiting for you in Jaeger-LeCoultre, we are looking for our next super Interns! How long, when and with whom? According to your affinity, you will join our departments for: 6 MONTHS INTERNSHIPS starting in AUGUST in GENEVA, SWITZERLAND. Our Retail teams are looking forward to welcoming you. HOW WILL YOU MAKE AN IMPACT ? Support the daily operations of our Retail network and omnichannel flows Respond to stock availability requests coming from our Sales Ambassadors. Manage a portfolio of orders: Provide lead times, track payments, release/cancel orders, etc. Own necessary stock transfers. Leverage and report from weekly operations meeting of Richemont to ensure seamless collaboration with our stakeholders (Warehouse, Transport Team, Operations, Business Development, Anti-Fraud, etc.) and ignite new opportunities. Report dysfunctionalities and bugs to the Digital / IT teams. Support Maison standards and guidelines Broadcast commercial & marketing guidelines. Follow up the respect of compliance in the various processes. Contribute to Retail simplification and continuous improvement. Maintain the Guidelines database updated WHAT ABOUT YOU ? You are looking for an internship as part of your studies (Master/bachelor's degree in business) and you have a strong interest in the luxury industry. International exposure and a first experience in sales will be a plus. You are fluent in French and English including excellent writing skills in both languages, and you have knowledge of SAP and Excel. You are known for your curiosity, your organizational skills, you are solution-oriented and a team player. What you can expect from us? All of our interns have a key role in our day-to-day business success. Moreover, the close collaboration with an engaged and dedicated team is there to support you to succeed in this challenging and exciting role. During your time with us, you will get familiar with our know-how and gain practical insights into different business areas. Best of all, you will grow in a stimulating environment with excellent working conditions and attractive benefits!