Sales Engineer, Mid-Market- Remote US PT / MT
About the role :As a Sales Engineer at Samsara youd be an integral part of a diverse team working to help modernize essential industries through the application of cutting edge IoT solutions.Your work would directly contribute to a cleaner more efficient and productive supply chain by creating safer roadways reducing fuel consumption and emissions and providing a consolidated platform for connecting operations.Our daily customer engagements include conversations around how IoT can positively impact logistics management workplace safety programs fleet maintenance strategies global asset management and regulatory compliance.This means a successful SE at Samsara will develop a thorough understanding of the application of IoT hardware and sensors hands-on hardware installation strategies managing data collection over carrier networks presenting a robust cloud infrastructure and building third-party system integrations (via our open API) to ensure the best technical solution is presented to Samsara customers.This is a remote position and is open to candidates residing in the US within the Pacific or Mountain time-zone except candidates locaated in :Alaska Austin Metro Boulder Metro California Chicago Metro Connecticut Dallas Metro Denver Metro Houston Metro Maryland Massachusetts New Jersey New York Rhode Island Seattle Metro and Washington D.C.You should apply if :You want to impact the industries that run our world :Your efforts will result in real-world impacthelping to keep the lights on get food into grocery stores and most importantly ensure workers return home safely.You have an innate curiosity about how businesses work :One day youll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center.Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.You build genuine relationships with your customers :The industries we serve have relied on pen-and-paper solutions for years and havent been met with the type of technology we offer.Our customers value earned trust and human relationships built over time.You want to be with the best :Samsaras high-performance culture means youll be surrounded by the best and challenged to go farther than you have before.You are a team player :At Samsara sales is a team sport.We help each other out by sharing best practices and focusing on winning as a team.In this role you will :Champion role model and embed Samsaras cultural principles (Focus on Customer Success Build for the Long Term Adopt a Growth Mindset Be Inclusive Win as a Team) as we scale globally and across new officesBecome an expert on Samsara products :where the rubber of cutting-edge tech (IoT AI computer vision) meets the road of driving digital transformation for physical operations.Articulate to prospects how businesses like theirs use Samsara today to solve challenges common to their industry.Deliver the work products that get deals done.Think discoveries demonstrations value assessments proof of concept implementations etc.Walk installers through any scenario explaining best practices for installing Samsara products and helping build deployment plans.Write scripts against our open API that solve real-world problems for companies that deliver essential services (for example) and document them for your fellow SEs to use.Open the door for deeper entrenchment into accounts (integration upsell cross sell) by becoming a consultant to your customers.Act as a liaison between Samsaras product and sales teams translating technical feedback and enrolling the right customers in our beta programs.Minimum requirements for the role :Bachelors of Science degree from a 4 year accredited university2 years experience working with customers in a pre-sales customer success or customer / product support capacityAbility to influence stakeholders based on your technical sales acumen and a solid understanding of business processes and change managementAbility to explain complex technical concepts to non-technical audiencesPrevious experience managing hardware and / or software product evaluationsBasic understanding of electronics and electrical systemsExperience with the following concepts :technical consulting cloud software cloud-connected hardware computer networking business systems integration automation and control systemsMust be located within and authorized to work in the United StatesAn ideal candidate also has :Bachelors of Science degree or advanced education in Electrical Engineering Computer Science Mechanical Engineering Industrial Engineering or related disciplineWork experience in task automation scripting and transferring data between systems using Bash Python JavaScript or equivalent languageWork experience building solutions leveraging open APIsUnderstanding of vehicle diagnostic systems including Controller Area Networks (CAN bus) and Power Take Off (PTO) applicationsHobbyist inter