Salesforce Developer/Admin (Remote)
RainFocus, one of the most innovative software companies in the heart of Utah's Silicon Slopes, is in search of an exceptional Salesforce Developer/Admin. About RainFocus RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market — it will be challenging, fun and exciting.
About the Role
This role works with our business systems stakeholders to define feature requirements, implement new systems, and customize the platform, enabling our users to get the most out of Salesforce technology. You will provide technical leadership and hands-on implementation, configuration, and development of the various components of Salesforce and other Saas business platforms. Our team is small but growing, and we have the freedom to build the right solutions from the ground up. Essential Responsibilities
- Customize the RainFocus Salesforce platform through custom code, declarative configuration, and administration
- Understand all aspects of Salesforce configuration and technical/functional capabilities
- Manage tasks and projects in a fast-paced operations environment, driving issues to resolution with a strong focus on customer satisfaction and efficient task execution and implementation
- Work closely with stakeholders and management to document, implement, and optimize system requirements and assist in the vendor evaluation process
- Automate testing, environment maintenance, and release management
- Optimize systems and processes to achieve repeatable, high-quality deployments
- Serve as subject matter expert in driving the industry best practices for the CRM ecosystem and associated integrated tools, including DevOps and integration
- Work iteratively with a small Agile team
Required Skills and Experience
- 5 years of experience implementing projects in Salesforce.com technology platforms including Sales Cloud, Service Cloud, Digital Experiences and CPQ
- Salesforce development experience including Apex and Lightning Web Components
- Extensive experience with declarative development, specifically Lightning Experience, Analytics, App Builder, Flows, and Components
- Expert knowledge of Salesforce release management, source and version control, deployment strategies, and testing best practices
- Demonstrated ability to manage large, complex projects with direct experience in Scrum
- Proficiency in Salesforce's SOQL, SOSL, and Security Model
- Experience with CPQ & Quote to Cash processes in a SaaS & recurring revenue company
- Strong background in database concepts and data modeling capabilities
- Strong experience with APIs (REST, SOAP, JSON, XML, etc)
- Salesforce Certified Administrator
- Salesforce Certified Developer 1
- Salesforce Certified Platform Developer
- Bachelor's Degree in Computer Science or other related technical fields
Desired Skills
- Salesforce Certified Platform App Builder
- Any Salesforce Certified Architect credentials
- Experience with DevOps for SAlesforce
- Experience with HTML, CSS, and Javascript (JS)
- Experience with Certinia PSA
- Experience developing middleware solutions for business intelligence and data analytics
- Experience developing and publishing packages for Salesforce AppExchange
- Experience with integrating systems with Salesforce
Personal Characteristics
- The best candidates for this position must have strong chemistry and a culture fit within RainFocus. They will need to be comfortable working in a fast-paced, challenging, and dynamic environment. Additional personal qualities include:
- Self-motivated
- Self-starter
- Innovative thinker
- Results-oriented
- Willing to be hands-on in problem solving
- Great attention to detail
- Strong Communicator
- Well-organized
- Enthusiastic and high-energy Team player?
- Friendly, helpful, open and enjoys working with others and being a part of a collaborative environment.
- Location/Travel
- Besides the occasional conference or a visit to RF HQ, there is no regular travel required for this role.
Why work at RainFocus? At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events. As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team b