Senior Director of Program Management

Job Description:

• Establish and lead the Program Management Office (PMO).
• Develop standards, governance, and reporting processes for enterprise initiatives.
• Build and maintain visibility into all significant cross-functional projects and programs.
• Ensure initiatives are aligned to company priorities and business objectives.
• Provide executive leadership with portfolio-level reporting and insights.
• Own the centralized intake process for strategic and cross-functional initiatives.
• Facilitate initiative review, prioritization, and resource planning.
• Assess organizational impact, dependencies, risks, and capacity requirements.
• Ensure initiatives have defined objectives, ownership, timelines, and expected outcomes.
• Identify competing priorities and recommend sequencing decisions.
• Coordinate initiatives spanning multiple departments and business functions.
• Ensure impacted stakeholders are identified and engaged throughout planning and execution.
• Monitor progress against milestones, deliverables, and commitments.
• Escalate risks, blockers, and dependency issues requiring executive intervention.
• Drive accountability and follow-through across workstreams.
• Maintain enterprise initiative dashboards and reporting.
• Provide regular updates to COO and other executive leadership on initiative progress, risks, and outcomes.
• Support Board reporting and strategic planning activities.
• Track initiative performance against expected business outcomes.
• Partner with COO to drive enterprise-wide operational improvement, strategic initiatives, and transformation efforts.
• Translate executive priorities into executable programs, workstream, and implementation plans.
• Support organizational effectiveness, process redesign, automation, scalability, and operational maturity initiatives.
• Identify cross-functional risks, dependencies, and opportunities for improvement.
• Track initiative outcomes and ensure expected business benefits are realized.
• Facilitate alignment across business functions while maintaining focus on enterprise priorities established by the COO.
• Drive accountability, execution discipline, and visibility across major company initiatives.
• Manage Project Managers and future PMO resources.
• Develop program management capabilities and best practices.
• Foster a culture of accountability, transparency, and execution excellence.

Requirements:

• 8+ years of program management, PMO, business operations, transformation, or operational leadership experience.
• 8+ years of experience leading complex cross-functional initiatives.
• Experience establishing or managing Project Management Office (PMO) functions
• Strong executive communication and stakeholder management skills
• Demonstrated ability to influence across functions without direct authority
• Experience managing Project Managers and program resources across multiple initiatives.
• Experience managing direct reports.
• Strong analytical, organizational, and problem-solving skills.

Benefits:

• Competitive Medical Health Plans, Low, Mid, High.
• Employer Paid Low Medical Plan for Employee & Dependents (HSA Eligible)
• Employer Paid Dental & Vision for Employee
• Employer Paid Life Insurance for Employee
• Employer Paid Long-term Disability for Employee
• Employer Paid Hospital Confinement for Employee ~ (If enrolled in Medical)
• + Voluntary Supplemental Insurance Coverage Options
• 15 days PTO & 7 Sick Days Annually
• 10 Fixed Paid Holidays Off Annually
• 401(k) Matching up to 3%