Senior Ecommerce Manager
Are you a commercially driven ecommerce professional ready to take ownership of a high‑impact role? Do you thrive in a fast‑paced digital environment where trading performance, customer experience and continuous optimisation are at the heart of everything you do? If you’re looking for a role that blends hands‑on trading, strategic influence and technical capability — this could be your next step. We’re expanding rapidly across the UK, and we’re looking for a Senior Ecommerce Manager to lead trading across all BiGDUG brands and sites. You’ll be responsible for driving online revenue, optimising the customer journey, and delivering a best‑in‑class ecommerce experience — all while working closely with marketing, category and development teams to shape our digital future. This is a fantastic opportunity to own the trading strategy, lead on‑site optimisation, and play a key role in delivering ambitious growth plans. What you’ll be doing Ecommerce Trading & Growth Lead day‑to‑day ecommerce trading across all brands and sites, driving revenue, conversion and customer experience. Own the trading calendar — promotions, content updates, product ranging and seasonal activity. Monitor key KPIs (revenue, conversion, AOV, traffic) and take proactive action to protect performance. Ensure pricing, messaging and promotional activity are aligned across all channels. On‑Site Experience & Merchandising Lead visual merchandising across UK sites, optimising category layouts, product sequencing and promotional placements. Oversee content publishing, ensuring product pages and landing pages meet brand and UX standards. Work with category teams to analyse product performance and optimise category strategy. CRO, UX & Innovation Drive a continuous CRO programme using A/B testing, heatmaps and user insights. Identify opportunities to improve the customer journey and unlock incremental revenue. Partner with marketing to ensure campaigns convert effectively across digital touchpoints. Technical & Platform Management Work with developers on site enhancements, feature releases and technical fixes. Oversee tag management (GTM) and ensure accurate tracking across key events. Support SEO through technical optimisation and site performance improvements. What we’re looking for Strong experience in senior ecommerce trading or management. Proven track record of delivering online revenue growth. Hands‑on experience with ecommerce platforms and on‑site merchandising. Confident using GA4 and data to drive commercial decisions. Understanding of SEO, CRO and UX best practice. Strong project management and stakeholder communication skills. Familiarity with GTM, tracking and personalisation tools. What we can offer you Company bonus scheme Workplace pension contribution Salary extras Your birthday off Opportunities to grow, develop and influence the future of our ecommerce function If you’re ready to take ownership, drive performance and play a key role in a fast‑growing digital team, we’d love to hear from you.