Senior Operations Researcher
Senior Operations Researcher Location: Remote (North Carolina Residents Only) Job Type: Full-Time
About the Role
CriminalRecordCheck.com is seeking a detail-oriented and analytical Senior Operations Researcher to join our Employment Screening team. In this role, you will be responsible for processing specialized and multi-step research assignments, including criminal monitoring products, sanctions reviews, escalated criminal hits, and in-house work products. This position is ideal for someone who thrives in a fast-paced remote environment, enjoys investigative research, and is committed to accuracy, confidentiality, and meeting deadlines. What You’ll Do Conduct public records research through Federal, State, and County court systems Process criminal monitoring and sanctions-related work products Review and analyze vendor and court information for accuracy and compliance Contact courts via phone, email, or fax to obtain additional information Assist with escalations, review, and release activities as needed Maintain production and turnaround time expectations with a high level of accuracy Support and train Operations Research Team staff when necessary Ensure compliance with FCRA standards, state restrictions, and client requirements What We’re Looking For High School Diploma or GED required Prior experience in background screening or a related field preferred Strong analytical and problem-solving skills Excellent attention to detail and organizational skills Ability to work independently and manage multiple priorities Strong written and verbal communication skills Experience working remotely in a prior role Comfortable using Microsoft Office, Zoom, Teams, email, and other communication tools Must reside in North Carolina Must have a private home office with high-speed internet and ethernet access Why Join CRC? Fully remote work environment Opportunity to work with a collaborative and supportive team Meaningful work that supports employment screening and compliance efforts Growth and development opportunities within the organization If you are highly organized, dependable, and passionate about research and accuracy, we encourage you to apply!