Senior Site Reliability Engineer, Core Cloud Engineering
Join Vultr Our Engineering team at Vultr is seeking a Senior Site Reliability Engineer, Core Cloud Engineering to report to the Director of Core Cloud Engineering. This role demands deep expertise in large-scale distributed systems, infrastructure automation, and production operations of hypervisor platforms and the control plane. The ideal candidate will combine hands-on systems engineering with a focus on reliability, scalability, and observability, ensuring Vultr's cloud services remain performant and resilient for our 1.5 million users.
Key Responsibilities
- Production Control Plane Operations: Operate and scale Vultr's control plane, ensuring availability, correctness, and performance across global datacenters.
- Hypervisor & Infrastructure Reliability: Design, implement, and maintain automation to manage hypervisor fleets (KVM, QEMU, libvirt) and supporting infrastructure at scale.
- Networking & Systems Automation: Develop tooling and automation for Open vSwitch (OVS), BGP routing, and other networking components to ensure resilient and self-healing network operations.
- Performance & Reliability Tuning: Continuously analyze and improve system performance across compute, storage, and network layers, with an emphasis on reducing toil and eliminating single points of failure.
- Observability & Incident Response: Implement advanced monitoring, logging, and tracing solutions (Grafana, Sentry, SumoLogic) while leading incident response to minimize impact and drive postmortem culture.
- CI/CD & Configuration Management: Maintain and evolve infrastructure pipelines (GitLab CI/CD, Puppet) to enable safe, fast, and reliable changes to both control plane and hypervisor infrastructure.
- Collaboration: Work closely with Software Engineers, Network Engineers, and Product teams to align platform reliability with business and user needs.
- Documentation & Standards: Produce clear technical documentation for runbooks, operational procedures, and automation frameworks to improve team efficiency and reliability standards.
- Mentorship & Leadership: Coach and mentor team members in best practices for site reliability, incident handling, automation, and low-level Linux systems debugging.
Qualifications
- Proficiency in PHP with strong scripting and automation skills.
- Experience running large-scale distributed systems and control plane infrastructure in production.
- Strong background in hypervisor technologies (libvirt, QEMU, KVM) and Linux systems administration.
- Expertise in networking protocols and tools, particularly BGP and Open vSwitch (OVS), with automation experience.
- Deep knowledge of observability and monitoring frameworks (Grafana, Sentry, SumoLogic) and incident management.
- Advanced troubleshooting skills across compute, networking, and storage subsystems.
- Experience building and maintaining CI/CD pipelines (GitLab) and configuration management (Puppet).
- Familiarity with MySQL or similar databases, with an understanding of operational considerations for reliability and scale.
- Strong problem-solving abilities and the drive to tackle complex, low-level reliability challenges.
- Effective cross-team communication and collaboration skills.
- A commitment to continuous improvement and fostering a culture of operational excellence.
Compensation $120,000 - $130,000 Final compensation will vary depending on years of experience, background/skill set, location, and applicable laws.