Sr Regional Benefits Administration Analyst -LATAM
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Iron Mountain is seeking a skilled, experienced Sr Benefits Administration Analyst to join our LATAM Benefits team. In this role, you will be responsible for the implementation, ongoing optimization, and operational governance of benefit plans across LATAM, serving as a premier regional Subject Matter Expert to ensure global corporate consistency is seamlessly integrated with vital local relevance. You will join a collaborative and strategic regional benefits team dedicated to executing advanced operational workflows, driving proactive vendor governance, and championing a frictionless, high-impact "Mountaineer" employee experience. What You’ll Do In this role, you will: Advanced Benefits Administration: Lead complex, multi-region lifecycle management for benefit plans, including new vendor implementations, annual open enrollments, critical plan renewals, and high-tier employee escalation resolution. Vendor Governance & Billing Oversight: Drive high-quality service delivery by holding vendors accountable to established Key Performance Indicators and Service Level Agreements, while overseeing the regional benefits billing ecosystem and purchase order setup. Compliance & Audit Leadership: Monitor changing statutory landscapes to establish compliance obligations for all regional benefit and paid time off programs, while leading regional readiness initiatives to ensure data is audit-ready. Communications & Data Analytics: Author high-impact localized benefit communications, partner with the Benefits Center of Excellence and local Human Resources leaders, and synthesize demographic and utilization data into sophisticated analytics for executive dashboards. What You’ll Bring The ideal candidate will have: 5–7+ years of experience in progressive, hands-on LATAM benefits administration, with a proven track record of regional ownership. Strong knowledge of aggregating, manipulating, and analyzing complex data sets, census files, and intricate benefit plan documents, alongside practical expertise in Workday and ServiceNow platforms. Professional fluency in verbal and written English, with proficiency in Spanish. Portuguese being highly advantageous. Exceptional problem-solving, negotiation, and influencing skills within a matrixed global multinational environment. An innovative mindset dedicated to digital transformation, process automation, and managing competing high-stakes priorities.
What We Offer
Location: Full-Time Remote (Targeting candidates based in Mexico or Colombia) Competitive compensation aligned with the experience. Opportunities for continuous learning and professional growth. Category: Human Resources