Vice President, Supply Chain Operations - Remote

Logistics at full potential. At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. The Vice President, Supply Chan Operations will be assigned specific customer accounts and warehouse sites that they will be directly responsible for to deliver commercial success and site operational excellence. Sites may consist of any combination of wholesale, retail, and ecommerce fulfillment. The VP will be responsible for leading their team across the areas of Commercial, Operations and Solutions, People and P&L Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan. What you’ll do on a typical day:

• Leads relationships with senior customer leadership, above the plant level, ensuring service excellence is being achieved.
• Ensures that site performance is aligned to contractual KPIs and that site metrics are published in accordance with customer and contractual priorities.
• Position GXO to be opportunistic with growth. Upsell the customer once account is established.
• Coordinates solutions with customer and ensures requirements are met.
• Partners with Division President to articulate clear direction and strategy for the division. Is the starting point in establishing "The Golden Thread" between senior leadership and the site.
• Sets the expectation and drives operational excellence.
• Owns S&OP for the group and ensures all sites are performing robust S&OP in accordance with defined standards.
• Ensures that sites are performing effective planning routines to achieve Total Building Flow and resource agility.
• Owns the P&L for the group. Is responsible for revenue and profit attainment, including EBITDA budgeting and gap mitigation.
• Is accountable for the onboarding of new customers, including RFP, pricing and solution validation.
• Is a key stakeholder in commercial discussions with existing customers and ensures that commercial decisions are in line with group direction and objectives.
• Manages labor costs and ensures organization structures are optimized to satisfy operations and service excellence

What you need to succeed at GXO: At a minimum, you’ll need:

• Bachelor’s degree or equivalent related work or military experience
• 10 years of progressive experience in supply chain management in distribution environment
• Demonstrated planning, project management and analytical skills
• Strong communication skills with the ability to partner with all levels of an organization, from hourly associates to senior executives, as well as external customers
• Proficiency with Microsoft Office and Warehouse Management Systems (WMS)
• Extensive knowledge of the principles, procedures, and best practices in the industry.
• Excellent organizational skills and attention to detail.

It’d be great if you also have:

• 15 years of relevant experience in Supply Chain Management
• MBA or other advanced degree
• Availability to travel up to 75% of the time
• Experience in an ISO environment
• Strong previous experience driving continuous improvement and operational excellence in complex warehousing/logistics environments
• Success with building a diverse, inclusive workforce and leading a culture of belonging that respects every team member

We engineer faster, smarter, leaner supply chains. #LI-JM4 GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties o