Weekend Only Client Onboarding Specialist - Autism Care
Overview: We are a seeking a part-time, weekend only contract client onboarding associate to help answer phone calls from prospective families and walk them through the onboarding process to receive medical care for their children. Work-from-home / remote work is permitted. Hours are flexible between 4-8 hours per week based on your availability. As a Healthcare associate, you will be the first point of contact for patients needing ABA Therapy and Autism Services for their child. You will be responsible for receiving and responding to incoming calls from parents, insurance carriers, providers, referral sources and potential patients. You m*_ust be extremely comfortable being on the phone*_ At Galliant, we believe you are best at your job when you love where you work. With that, we pride ourselves on truly creating a community of support and continued learning for staff. Our core mission is to create excellent clinical outcomes for our clients and improve the satisfaction of their family’s lives. We wholeheartedly focus on individualized care and generalization of skills. We believe strongly in working with our clients within their system of support including a focus on parent training and collaboration of care with other providers. We are seeking staff who want to join our community based work environment to provide optimal services to individuals with ASD. Requirements:
- Must be extremely comfortable being on the phone
- You are fun to work with! You will be the first point of contact for families
- Jack of all trades: you must have the ability to flex in multiple directions and get excited about doing so
- You enjoy working in a fast-paced environment
- You are accurate with strong attention to detail
- You are passionate about helping children with autism
- You are able to multi-task and prioritize
- You have the ability to communicate professionally Qualifications
- Experience in a customer service role; preferably in the medical field
- Experience as an executive assistant or an in administrative function
- Excellent computer skills
- Great communication and problem solving skills
- Value accountability, consistency and engagement through excellent attendance
- Excellent customer service through the ability to care for others Preferred Qualifications:
- 1-2 year of experience working at a medical practice assisting with customer service
- 1-2 years of administrative or executive assistant responsibilities
- Experience working with insurance carriers What we offer:
- $20-$30 per hour
- Contract role -- flexible hours between Saturday/Sunday
- Ability to work from home / remote Job Types: Part-time, Full-time Pay: $20.00 - $30.00 per hour Benefits:
- Flexible schedule Work Location: Remote Apply To this Job