Workers' Compensation Claims Associate
About the position Good things are happening at Berkshire Hathaway GUARD Insurance Companies—an A+ (Superior) rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway. With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, long‑term careers. Berkshire Hathaway GUARD Insurance Companies is hiring a Workers' Compensation Claims Adjuster in our Wilkes-Barre, PA office. You will play a key role in helping injured workers navigate their recovery and return to work. You’ll learn how to evaluate claims, coordinate care, and ensure timely benefit delivery, all while building a rewarding career in insurance.
Responsibilities
- Learn to evaluate and determine the compensability of workers’ compensation claims in accordance with applicable laws and company policies.
- Support early return-to-work initiatives and ensure timely delivery of benefits.
- Communicate with employers, injured workers, and medical providers to facilitate claim resolution.
- Authorize and monitor medical treatment and coordinate care with providers.
- Maintain accurate documentation of all claim activity.
Requirements
- High school diploma or equivalent required
- Strong communication and organizational skills.
- Comfortable with frequent phone communication and multitasking.
- Proficient in Microsoft Office (Word, Excel, Outlook).
- Candidates must hold an active adjuster license or be willing and able to obtain and maintain all required state licenses.
Nice-to-haves
- bachelor’s degree preferred.
- Prior experience in insurance, customer service, healthcare, or administrative roles is preferred.
Benefits
- Hybrid schedule: 2 days remote / 3 in‑office
- Predictable hours (no nights, weekends, or holidays)
- Competitive pay + generous PTO
- Medical, dental & vision starting day one
- 401(k), tuition reimbursement & longevity bonuses