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Business Analyst

Remote · Sri Lanka Full-time

This is a remote position. Position: Business Analyst Location: Remote Job ID#: DLTJP00054612 Duration: 6 Month with possible extension Role Overview We are seeking an experienced Business Analyst to support business and project initiatives by eliciting requirements, managing analysis activities, and ensuring alignment between business objectives and delivered solutions. The ideal candidate will thrive in a fast‑paced, matrixed environment and collaborate effectively with cross‑functional and global teams.

Key Responsibilities

Participate in regular status meetings to connect project activities, identify risks or issues, and track progress. Quickly develop subject matter expertise in the collaboration tools supported by the team. Troubleshoot and resolve product issues escalated by end users. Understand business strategy and objectives by analyzing business functions, gathering information, and evaluating output requirements and formats. Elicit, analyze, and document business requirements to meet organizational needs. Apply business analysis standards, processes, workflows, methodologies, and leading practices. Direct and monitor business analysis activities to ensure traceability and optimal coverage of requirements, including change request backlogs. Manage project progress by tracking activities, resolving issues, and recommending actions. Provide senior management and project stakeholders with regular updates on timelines and project status. Proactively respond to business and project issues, escalating when appropriate. Contribute to knowledge‑sharing and team collaboration platforms. Share best practices internally and externally.

Qualifications

Excellent writing, editing, and presentation skills. Strong project management, time management, and organizational skills. Experience with SharePoint is a plus. Energetic, flexible, and proactive with strong influencing and persuasion skills. Proven experience working with cross‑cultural teams and adapting approaches as needed. Ability to perform effectively in a fast‑paced, high‑volume, deadline‑driven environment. Comfortable operating within a complex, highly matrixed organization. Bachelor’s degree in arts, science, or a related field, or equivalent experience. Advanced degree and relevant professional services training are preferred. Non‑Negotiable Qualifications Minimum 3 years of business analysis experience, preferably in a fast‑paced or large global environment. Strong communication skills with executive presence. Strong research and analytical skills, with confidence in providing insights and recommendations. Advanced Microsoft Office skills, particularly PowerPoint and Excel, with the ability to create high‑quality, impactful deliverables. Ability to understand business challenges and drive change and innovation to improve client experience. About Symbiotic Digital. Symbiotic Digital provides the IT Experts you need that solve problems and get things done. See what the top 2% in their field can do for you. (Symbiotic Digital is a division of Symbiotic Group Inc.) We serve customers in two ways, we provide: 1. Digital Experts: IT Consulting expertise. Bright Minds That Produce Proven Results 2. Recruitment: Find The Right People You Need Serving IT & Business leaders, Symbiotic Digital provides a business system that enable us to provide the Expert Technical staff needed to solve challenging business and IT problems. IT leaders in the most reputable organizations in Canada have relied on Symbiotic Digital to help them staff difficult assignments with proven Experts uniquely evaluated by our proven QMS- Quality Management System Staff Development Model. We are a 100% Indigenous owned company. Learn more online at https://www.symbioticgroup.com/home-sd/. Please submit your most recent resume to: [email protected] View All Jobs online at: https://www.symbioticgroup.com/view-jobs/

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