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Director of PMO

Remote · Singapore Full-time

This is a remote position. About Us: Ellit Groups is a Private Equity-backed, woman, minority-led healthcare IT consulting firm focused on Provider and Payer organizations. We partner with healthcare leaders who value operational excellence, real-world experience, and diverse perspectives to drive better outcomes. Our firm is built by former healthcare operators who understand the realities of running complex healthcare systems. This combination of operator credibility and investment-backed growth enables us to deliver high-impact, scalable solutions. We differentiate ourselves by bringing practical experience, executive-level insight, and a relentless focus on quality and outcomes. Our success is directly tied to our clients’ success. Role Overview Delivery, Billability & Execution: As Director of PMO, you'll lead enterprise healthcare clients in building, optimizing, and maturing their Project Management Offices — from initial assessment through full operational maturity. You'll maintain 50–60% billable utilization, operate with a high level of autonomy, and balance delivery, team leadership, and growth contribution without requiring direction. You'll bring deep Epic platform expertise, having successfully led 3+ full-cycle Epic implementations (planning through post-go-live stabilization), and guide clients through complex system implementations and optimization efforts. You deliver consistently, anticipate risks proactively, and maintain strong client satisfaction and trust across engagements. Key Responsibilities: 1. Client Delivery & PMO Execution (50–60% Billable) Lead Epic implementations end-to-end — from project initiation through go-live and stabilization — with a minimum of three (3) full Epic implementations successfully delivered. Drive new technology implementations (EHR, Revenue Cycle, ancillary systems) with PMO-level rigor: governance design, RAID tracking, milestone management, and go-live readiness. Serve as a trusted advisor to C-suite and IT leadership — providing strategic guidance on program execution, project prioritization, and decision-making across complex stakeholder landscapes. Own portfolio-wide planning, reporting cadences, and executive steering committee preparation. Coach and develop client-side project managers and team leads — building internal client capability that outlasts the engagement. Apply PMP-level frameworks: governance models, risk/issue management, change control, resource planning, and quality assurance. Operate effectively across diverse healthcare environments: academic medical centers, community hospitals, integrated delivery networks, physician groups, and payers. 2. Business Development & Relationship Building Business development at the Director level isn't a quota or a side responsibility — it's how you show up. It means delivering exceptional outcomes, staying present in your clients' world, and building the kind of relationships that make Ellit Groups the first call they make. Directors who develop this trusted advisor presence are the ones who grow into VP-level roles. Build authentic, long-term relationships with healthcare IT leaders — CIOs, CMIOs, VPs of IT, and operational executives — through exceptional delivery. Stay engaged with client stakeholders between active engagements: check in, share insights, and follow up on delivered outcomes. Identify expansion and follow-on opportunities naturally surfaced through delivery work; communicate those signals to VP leadership clearly and promptly. Support RFP responses, pitch materials, and pursuit decks with domain expertise and delivery proof points. Engage meaningfully at industry events: HIMSS, Becker's Healthcare, Epic UGM, Oracle Health Summit, and PMI chapter events. Maintain an active, authentic LinkedIn presence reflecting genuine healthcare IT expertise. Log contacts, conversations, and opportunity signals in Salesforce consistently. 3. Internal Contribution (Non-Billable Hours) Contribute to RFP responses — writing sections, reviewing submissions, and providing the practitioner voice that resonates with prospects Help build and refine PMO practice frameworks, delivery templates, and quality standards Lead internal knowledge-sharing sessions and training initiatives Support talent acquisition by interviewing candidates and assessing PM competency Partner with the VP of PMO on practice strategy, service line evolution, and team development

Requirements

Required: 7+ years Healthcare IT; 3–5+ years PMO or client-facing consulting 3+ full Epic implementations as primary lead PMP certified or in active pursuit C-suite executive presence Relationship-driven BD instincts Salesforce or equivalent CRM proficiency 50–60% billable; regular travel required Bachelor's degree in related field Preferred: Master's degree (MHA or MBA) PgMP, PMI-ACP, ITIL, or Prosci/ADKAR RFP, pitch deck, or thought leadership experience Managed Services familiarity Active LinkedIn and PMI involvement

Benefits

Compensation & Benefits Base Salary: $160,000–$180,000 (placement based on experience, education, certifications, and location) Performance Bonus: 10% of base (70% company goals / 30% individual goals including BD contributions, client satisfaction, and practice growth) New Client Referral Bonus: 1% of total contract value for referrals resulting in signed contracts Benefits: Medical, Vision, Dental, STD/LTD, AD&D, FSA, 401k, 6 paid holidays + flexible PTO Clear path to VP-level growth for Directors who deliver exceptional outcomes and grow the practice

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