This is a remote position.

About the Company

Our client is a premier real estate investment firm dedicated to providing fast, reliable, and stress-free solutions for homeowners. The company specializes in purchasing residential properties directly from owners, with a strong focus on helping individuals navigating complex situations such as pre-foreclosure and foreclosure. The organization prides itself on speed, empathy, and professional integrity. Operating in a fast-paced, high-volume environment, their efficient and data-driven pipeline management ensures that no opportunity is missed. As they continue to expand their distressed property division, they are seeking a highly motivated professional to centralize lead generation, department operations, and acquisition pipelines.

About the Role

We are looking for a highly proactive, organized, and results-driven Foreclosure & Lead Management Specialist to lead a distressed property division and oversee the entire sales pipeline.

What You'll Do

Department Leadership & Outbound Strategy Build and manage the Foreclosure & Pre-Foreclosure Department workflows, strategies, and performance standards. Oversee daily outbound calling campaigns targeting homeowners facing foreclosure or distressed property situations. Conduct weekly alignment meetings with the Cold Call Team to review performance metrics, address operational challenges, and optimize script conversions. Continuously improve department workflows, lead handling protocols, and multi-department communication pipelines. Pipeline & Lead Management Qualify incoming and outbound leads from multiple marketing channels with a strict focus on speed-to-lead responsiveness. Handle inbound and outbound phone calls with extreme professionalism, empathy, and strong negotiation techniques. Set, schedule, and track qualified appointments for the Acquisition Specialists to ensure seamless lead handoffs. Execute rigorous follow-up campaigns according to company standards to maximize long-term conversion opportunities from aging leads. CRM Integrity & Administrative Excellence Maintain 100% CRM accuracy (utilizing RESIMPLI, Podio, or similar platforms), ensuring all communications, appointment statuses, and historical notes are heavily documented. Monitor pipeline health, tracking lead-to-appointment conversion rates, contact rates, and appointment show rates. Report key performance metrics and monthly revenue contributions directly to executive management. Requirements 3+ years of management or senior experience in real estate investment, inside sales, lead management, or high-volume call center operations. Proven track record working with foreclosure, pre-foreclosure, or distressed property leads. Strong leadership capabilities with experience managing appointment setters, virtual assistants, or inside sales agents. Advanced CRM expertise (experience with RESIMPLI, Podio, GoHighLevel, or Salesforce). Excellent verbal and written English communication skills with top-tier phone presentation and negotiation abilities. Highly structured and analytical mindset capable of managing high lead volumes, strict deadlines, and data reporting. Availability to collaborate fully during U.S. business hours in a remote setting. Technical Skills & Competencies Expert-Level Experience With: Real Estate CRM Management (RESIMPLI, Podio, or similar) Inside Sales & Outbound Calling Strategies Lead Nurturing & Sales Pipeline Optimization Key Performance Indicator (KPI) Tracking & Reporting Appointment Setting & Calendar Coordination Strong Working Knowledge Of: Foreclosure & Pre-Foreclosure Timelines Distressed Property Acquisition Processes Customer Service & Relationship-Building Practices Cross-Departmental Workflow Coordination AI Tools for Sales Automation (e.g., ChatGPT, Claude)

Benefits

Salary: $2,000 - $2,500 USD per month. Work Location: Fully remote position from anywhere in LATAM.