Job Completion & Accounts Assistant (Offshore-Remote-Philippines)

This is a remote position. PERMANENT DAYSHIFT, REMOTE/WFH PHILIPPINES Position Description: Job Completion & Accounts Assistant (Offshore-Remote-Philippines) Language: English (AUS) Location: Offshore-Philippines Primary Software: Simpro / Xero / Scribe Full Time (40 hours per week) VA RATE: $8-9 AUD per HOUR JOB DESCRIPTION MUST HAVE XERO EXP Must have SIMPRO experience ⁠Invoicing ⁠Receipting ⁠Follow up Overdue Invoices ⁠Timesheets Role Summary This comprehensive offshore role is responsible for the final administrative phase of the business workflow and the supporting financial operations. You act as the final gatekeeper for the "Single Conveyor Belt of Data," ensuring that all completed jobs are accurately finalised, documented, and prepared for the ledger while managing invoicing and accounts support. Key Accountabilities 1. Management & Job Integrity ● Review all jobs marked as finished to ensure administrative requirements are met. ● Critical Action: If a job is found to be incomplete or missing data, you must move it back in the workflow stage to ensure it is not missed and is rescheduled correctly. 2. Job Finalisation & Documentation ● Review technician job notes to ensure all onsite tasks are complete. ● Verify that all required photos and site data have been uploaded to Simpro. ● Utilise AI tools to clean up raw field notes into professional, customer-facing language. ● Flag jobs as "Ready for Invoice" in Simpro once all criteria are satisfied. 3. Accounts Assistance ● Invoicing: Generate and issue customer invoices accurately within Simpro following job completion. ● Receipting: Process and record payments received against outstanding invoices. ● Follow up Overdue Invoices: Proactively manage debt collection to minimise aged receivables and maintain cash flow. ● Timesheets: Review and verify staff timesheets for accuracy before finalisation. 4. Systems & Communication ● Maintain the SOP library within Scribe. ● Liaise with onshore management to resolve data discrepancies or missing information from field crews. Required Skills & Experience ● High proficiency in Simpro (predominant tool). ● Strong understanding of Australian English (AUS) grammar and professional tone. ● Exceptional attention to detail and ability to manage complex data workflows. ● Previous experience in accounts receivable or administrative coordination.