GovCIO is seeking an experienced Onboarding Specialist to support Onboarding/Offboarding, access rights, role administration, VDD, audit support, Jira/Confluence documentation, quality assurance and 508‑compliant documentation to support the Department of Veterans Affairs (VA) Data Modernization initiative. This position is fully remote, located in the United States.

Responsibilities

Lead Onboarding / Offboarding activities including managing user entry and exit workflows Maintain checklists, documentation, and process consistency Administer access rights by processing access requests Maintain role-based access records and support access audits and evidence preparation Collect, collate, and maintain required documentation as part of VDD and audit support Prepare materials for recurring audits and compliance reviews Provide Jira & Confluence oversight by conducting quality checks Update documentation, SOPs, and Confluence pages and ensure organization, alignment, and version control Support 508 compliance by reviewing and remediating user‑facing documentation for accessibility standards

Qualifications

Required Skills and Experience: Bachelor’s degree in Business Administration, Information Technology, or a related field. (or commensurate experience) 8+ years of experience in business analysis, project management, onboarding, or a similar role. Strong analytical, problem-solving, and communication skills. Experienced in Configuration Management Preferred Skills and Experience: Experience with migration support, modernization efforts and platform enhancements Experience in healthcare, finance, government, or technology environments. Familiarity with project management tools and frameworks such as Jira, Confluence, ServiceNow, and SharePoint. Strong analytical skills with experience identifying workflow inefficiencies and recommending improvements. Excellent communication, stakeholder engagement, and documentation skills. Clearance Required Ability to obtain and maintain a suitability/Public Trust Posted Salary Range USD $120,000.00 - USD $140,000.00 /Yr.