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Operations Manager, Production

Remote · Hong Kong Full-time

Description:

  • Build and lead a strong leadership pipeline across kitchen, prepping, plating, food safety and quality, and fulfillment functions.
  • Coach and develop talent within the production and fulfillment organization.
  • Manage daily operational logistics for the production center.
  • Work with managers to execute final production scheduling.
  • Ensure product quality and uphold department standards.
  • Serve as the liaison between site operations, kitchen, R&D, and headquarters teams.
  • Lead production-area continuous improvement initiatives.
  • Set and maintain high execution standards to meet KPI and financial targets.
  • Communicate company goals and priorities to the production center team through monthly meetings and ongoing updates.
  • Drive improvements in safety, quality, cost, and delivery while fostering accountability and positive team culture.

Requirements:

  • 5+ years of management experience leading an industrial kitchen or production operations center, preferably in food service or food production.
  • Bachelor's degree required; master's degree preferred.
  • Ability to think strategically and communicate effectively at the executive level.
  • Familiarity with FSMA, HACCP, and SQF.
  • APICS CPIM or CSCP certification preferred.
  • Spanish proficiency preferred.
  • Demonstrated ability to motivate, develop, and manage 100+ employees per day.
  • Deep knowledge of Lean and Agile production methods.
  • Comprehensive background in prepping, cooking, plating, food safety and quality, and fulfillment.
  • Willingness to work weekends and/or night shifts when needed.
  • Demonstrated success delivering new product initiatives in both large-company and startup environments.

Benefits:

  • Competitive hourly rate.
  • 401(k) company match that vests immediately upon participation.
  • Team bonus opportunities.
  • Generous PTO and flexible attendance policy.
  • Comprehensive health and wellness benefits with $0 monthly options effective առաջին day of employment.
  • Up to 85% discount on HelloFresh, Green Chef, EveryPlate, and Factor meal plans.
  • Access to employee resource groups for BIPOC, women, veterans, parents, and LGBTQ+ employees.
  • Inclusive, collaborative, and dynamic work environment in a fast-paced, mission-driven company.

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