Part-Time Remote Admissions Credentials Representative
Department ADMISSIONS ORG (BL-ADMS-IUBLA... Job Summary The Office of Admissions Operations provides operational, processing, and custom systems support for undergraduate recruitment and admissions activities on the Indiana University Bloomington campus. Department Specific Responsibilities
- Maintains expertise in data entry of high school curriculum from transcripts and other sources, with particular emphasis on speed and accuracy.
- Develops skill in the use of local and enterprise systems and databases (Hydrus, OnBase, SIS) to facilitate processing of transcripts and other academic materials.
- Continuously monitors workflow processing queues, prioritizing and adjusting tasks as needed to meet deadlines and support initiatives.
- Identifies and escalates curriculum discrepancies and processing irregularities.
- Assists with other processing tasks on an as-needed basis.
Qualifications
EDUCATION Required
- High school diploma or equivalent (such as HSED or GED)
WORK EXPERIENCE Required
- 2 years of office work experience
SKILLS Required
- Excellent interpersonal and communication skills, including a customer service orientation and ability to interact and effectively communicate with a wide variety of individuals
- Ability to take initiative and exert reliability, flexibility, and positive attitude while handling stressful situations and confidential information and materials
- Ability to exhibit competence, patience, and tact in a fast-paced environment
- A high degree of integrity, accountability, and attention to detail as problems detected in the processing workflow may impact a student's admission status
- Strong organizational, multitasking, and problem-solving skills
- Proficiency in computer skills including familiarity with the Windows operating system, basic software applications (e.g., Microsoft Office Suite and web browsers), advanced keyboarding skills, and an understanding of fundamental computer concepts such as email usage, internet browsing, and basic troubleshooting
Working Conditions / Demands Must be able to maintain a complex operational schedule and have some flexibility in work schedule. Position requires a high degree of tolerance for stress and extended time at a computer during high volume work periods. This is a remote position. You will need to demonstrate technology and system access to the following:
- A high speed, stable internet connection.
- A quiet, private work environment.
- A PC running at least Windows 10 or a Mac running Catalina.
- 2 monitors (at least 14 inches each).
- A full, standard-size keyboard and mouse (trackpad will not suffice).
- A webcam for Zoom video conferencing.
- Ability to run Pulse Secure VPN and connect to IUanyware.
- A microphone and speakers, or a headset with an attached microphone.
Additional Information This is a fully remote part-time position that will start in August 2024 with the Admissions Operations processing and systems team. Each week in August we begin onboarding a group of Admissions Credentials Representatives. Therefore, the starting date is flexible within this timeframe. Preferred consideration will be given to applicants residing within a 50-mile radius of any of the 9 IU campuses. Work Location This position is currently fully remote, though this arrangement may change in the future based on university policy and business needs. Advertised Salary This position has an hourly rate of $13.00 per hour Work Hours This position offers flexible shifts between 8:00 AM and 5:00 PM ET, Sunday through Friday. Additional shifts, including Saturdays and extended weekday hours, will be available during our high-volume months. A minimum commitment of 15-20 hours per week is required during peak times. The role is set to begin in August and will conclude between late January and early February, depending on business needs.
Benefits
Overview For full-time staff employees, Indiana University offers a wide array of benefits including:
- Multiple plan options for medical insurance
- Dental insurance
- Health Savings Account with generous IU contribution
- Life insurance, LTD, and AD&D options
- Base retirement plan contribution from IU, subject to vesting
- Additional supplemental retirement plan options
- Tuition benefit for IU classes
- 10 paid holidays per year
- Generous Paid Time Off
- Paid Parental Leave
- Employee Assistance Program (EAP)
Learn more about our benefits by reviewing our online Benefits Brochure. Job Classification Career Level: Part Time Employee FLSA: Nonexempt Job Function: Part Time Employee Job Family: Part Time Employee Click here to learn more about Indiana University's Job Framework. Posting Disclaimer This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Dat