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Parts Sales

Remote · Sri Lanka Full-time

Job Type Full-time Description Parts Sales The Parts Sales rep is responsible for building strong relationships with customers to determine replacement parts required according to inspections of old parts, customer requests, and/or customers' descriptions of malfunctions. Also responsible for creating solutions, growing market share, and ensuring excellent customer satisfaction with new and existing customers by offering high-quality parts at competitive prices. Specific Responsibilities Include

  • Travel (approximately 15%) to companies and businesses to sell parts for industrial equipment for mechanical uses.
  • Check existing equipment and recommend upgrades or replacements.
  • Provide competitive information such as bid situations, pricing data, or bundling arrangements to establish negotiated pricing contracts for assigned products.
  • Perform product demonstrations and application support.
  • Improve product knowledge and sales techniques.
  • Travel throughout assigned territory to call on regular and prospective customers to solicit orders or talks with customers by phone.
  • Estimate date of delivery to customer, based on knowledge of manufacturing department’s production and delivery schedules.
  • Coordinate with Service department installation and test-operation of parts or repairs as needed.
  • Recommend solutions to product-related problems.
  • Manage and develop new customers, while maintaining existing sales within assigned customers and a given sales territory.
  • Develop a daily/weekly call list and maintain information accuracy monthly.
  • Review daily sales reports and completes administrative tasks accurately and on time
  • May be required to deliver/ pick up parts from customers' sites
  • Review monthly the best monitoring sales report with management to determine if goals and objectives are being met
  • Follows policies and procedures; supports company's goals and values

Requirements

Education:

  • Bachelor’s Degree or Technical Certificate or Equivalent Work Experience
  • Ability to negotiate pricing while achieving revenue and profit goals
  • Must be able to guard confidential information on pricing, products, etc.
  • Capacity to logically solve problems and manage projects by utilizing a data-driven and detail-oriented approach.
  • Analytical ability to prepare performance reports, cost/price analyses, and other performance measures.
  • Possess excellent verbal and written communication skills to communicate effectively with customers and co-workers.
  • Manages difficult or emotional customer situations with tact.
  • Responds promptly to customer needs and solicits customer feedback to improve service
  • Ability to meet deadlines and work under pressure
  • Demonstrated ability to work well with others and to participate in and/or lead a cross-functional team.
  • Possess ability to drive for results, hold self-accountable, and continuously improve.
  • Bilingual English/Spanish preferred

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status

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