The Pre-Service Care Coordinator (RN) responsibilities include but not limited to:

• Perform clinical and operational processes related to transition / coordination of care/case management of Post-Acute Care services including but not limited to Home Health, DME, Care Coordination/Care management.
• Ensure the member is receiving all services or equipment as ordered by the physician.
• Assist with the coordination between providers and members.

Minimum Education, Licensure and Professional Certification Requirements:

• Current unrestricted Registered Nurse licensure.
• Associate degree or Bachelor Degree in Nursing preferred.
• Multistate license preferred.

Minimum Experience Required:

• 2+ years of clinical experience.
• 2 + years experience in utilization management preferred.
• Home health, SNF, and/or rehab experience desired.
• Medicare/Medicaid managed care programs preferred.
• Position is remote.
• Hours: Monday - Friday; 9a-6p Central Time Zone; Position is full-time during core business hours with the ability to work any shift between 7 am and 7 pm CST.
• Availability for weekend rotation, on-call rotation, and holiday rotation.
• Ability to sit at a desk 50% of the time and utilize the computer, telephone, and other office equipment, throughout the entire work day; walking and standing.
• Ability to perform dependable and reliable work schedule is essential.

Required Skills:

• Time-management: Ability to effectively manage one's time and resources to ensure that work is completed efficiently Excellent organizational skills
• Communication: Ability to provide clear verbal and written information via in-person, email, and phone to customers, co-workers, and leadership
• Critical-Thinking/Decision-making: Ability to choose a course of action or develop appropriate solutions by identifying and understanding issues, problems, and opportunities
• Autonomy: Ability to work independently with little to no supervision
• Proficient in computer literacy skills with the ability to use and troubleshoot Microsoft Word, Excel, Outlook, and PowerPoint with the ability to type 30 wpm preferred
• Experience using videoconferencing systems such as WebEx

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an hourly rate of 31 - 52 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email [email protected] for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Remote Skills: Acute Care, Broadband, Case Management, Communication Skills, Compensation and Benefits, Computer Skills, Disease Treatment, Durable Medical Equipment, Employee Benefits, Equipment Maintenance/Repair, Fiber Optic Cable, Healthcare, Home Care, Identify Issues, Internet Service Providers, Leadership, Managed Care, Medicaid, Medicare, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Nursing, Office Equipment, On Call, Operations Processes, Organizational Skills, Pharmacy, Process Improvement, Project/Program Management, Registered Nurse (RN), State Ordinances, Time Management, Utilization Management, Work From Home About the Company: CarePathRx Holding Company LLC